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Pongo's Pet Services

$23/visit
Starting price


Requested services

Responds in about 50 min


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About
Reliable, caring, and professional pet care. We’re a family-owned business offering dog boarding, dog walking, pet sitting, and pet transportation. Pongo was the name of our beloved dog who passed away, and this business was started in his memory. His spirit is at the heart of how we care for every pet we meet. With over 13 years in business and a two-person team, your pets get personal attention, consistency, and a safe, loving environment—not a crowded kennel. For boarding clients, we’re conveniently located just off I-435 and only minutes from Kansas City International Airport, making drop-off and pick-up easy when you travel. We’re truly thankful for the pets we care for and the clients who trust us. We’d love to meet you and your pup/s!
Overview

Hired 39 times

Serves Kansas City, KS

Background checked

2 employees

13 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

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2024

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2023

Services offered
Type of animal

Dog

Cat

Fish

Bird

Requested services

Giving food and water

Taking pet outside

Providing companionship

Changing litter or bedding

Work location

My customers travel to me

I travel to my customers

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

29 reviews

5

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Read reviews that mention:


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Jose L.

4 days ago

Hired on Thumbtack

Great service! Annette did a wonderful job taking care of my two dogs. She was very professional, dependable, and provided exactly the service we expected. I really appreciated the pictures she sent of my pups happily playing fetch. It gave us peace of mind knowing they were having a great time while we were away. Thank you, Annette, for taking such great care of my pups! 🐶❤️

Details: Dog • 2 pets • Giving food and water • Standard visit (60 minutes) • Three times a day • My home, venue, etc.

Pongo's Pet Services's reply
Bennie & Riley are such wonderful pups, and it was a pleasure taking care of them! I look forward to caring for them in the future! Thank you, Jose!
Pet Sitting
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Nancy B.

May 25, 2025

Hired on Thumbtack

Annette is excellent with my dog, who can be quite a handful at times! She has a strong sense of connectivity with dogs and has a very gentle and kind rapport with them.

Details: 1 dog • 2 - 10 years old • Large (41 - 70 lbs) • 30 minutes (standard) • Prefer a private walk for my dog(s) alone • My home, venue, etc.

Dog Walking
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Elizabeth L.

Nov 1, 2022

Hired on Thumbtack

My three pups have found a wonderful person. She is kind but firm. She handles my three lively pups all close to 2yrs old very well. She communicates very well if anything changes with schedules. They love their walks and wait by window each day for her to arrive. Annette provides a great service!!

Details: 3 dogs or more • 1 - 2 years old • 2 - 10 years old • Small (16 - 25 lbs) • Medium (26 - 40 lbs) • Large (41 - 70 lbs) • 30 minutes (standard) • Prefer a private walk for my dog(s) alone • My home, venue, etc.

Dog Walking
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Michelle H.

Oct 7, 2015

Hired on Thumbtack

Annette is beyond amazing!!!I could not ask for a more thoughtful, thorough and responsible caretaker for my fur babies 💕 I have been using Pongo's Pet Services regularly, for over 2 years now. Annette has gone completely out of her way to go above and beyond to ensure my pets were well cared for in my absence. There have been quite a few times where I needed an unplanned, late night at the office visit and Annette came to the rescue, no questions asked! She is a true professional and has a gift for making pets feel comforted and loved :) I wouldn't trust mine with anyone else!!! - Michelle, Roo and Lillie
Dog Walking
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Melanie L.

Aug 5, 2025

I can’t imagine taking our dog anywhere else to board now that we found Annette. Never worried about him even once when my family went on vacation. We received updates with photos and we’re sure he was very well taken care of. Pongo’s Pets is our pup’s new home away from home!
Credentials
Background Check

Mary Flowers

FAQs

  • How did you get started doing this type of work?

    I have been an animal person my whole life, and I have always had animals of my own. Pongo was the name of my dog that passed away due to cancer, and it seemed like the perfect name and time to do what I’ve always wanted to do, own a Pet Care business. The business started in remembrance of him, and he has been the inspiration that has led me to meeting and caring for so many wonderful animals. We are truly blessed and thankful each day that we get to do what we love doing, and for our wonderful customers that have allowed and supported us!

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