FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide clear, detailed, no-pressure estimates — always free. Pricing is based on the scope of work, prep needs, and materials. We offer seasonal discounts, including our biggest savings in the spring and fall. There are no hidden fees, and we make sure you understand exactly what you’re paying for before we begin.
- What is your typical process for working with a new customer?
It starts with a quick initial phone call. From there, we schedule an in-person hour and a half estimate (we like being thorough) where we walk the project with you, answer your questions, and provide a detailed proposal. If you move forward, we lock in a tentative schedule, send you a weekly update text, guide you through prep, daily AM & PM updates when we're on the job, & do a final walkthrough with you to ensure you're happy. We don't leave the job until you say we're done. Our goal is to make it easy for you to “hibernate while we paint.”
- What education and/or training do you have that relates to your work?
Our team is trained in high-level surface prep, product knowledge, and industry-best application techniques. We combine hands-on experience with continuous learning to ensure we’re delivering professional, long-lasting results. We also prioritize communication and customer service as part of our training — not just painting.