BUILDER DIRECT Siding-Windows-Roofing
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Current Completed Siding Work
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What an exceptional group! I had 23 windows installed for thousands less than other quotes. We had a few minor hiccups along the road including a delay in work completion due to the decline in production during covid 19 however the quality and timeliness still surpass my expectations. Alan with builders direct was a great salesman, he totally sold me on going with their company and I was not disappointed. I was informed of the process at each step and was notified if there were any questions to help the project go smoothly. Otto was my crew lead and he had so much knowledge of what to do and how to work around issues that arise when installing windows on a house that was built in 1946. As you can imagine with a house this old, things don't always go as anticipated. I appreciate this company and the people that make it so great.Jun 18, 2020VerifiedBUILDER DIRECT Siding-Windows-Roofing's reply
What an amazing review. You and your entire family were delightful to work with. Enjoy your new Pella Windows, and doggie door....It really makes your home look amazing! And it was really nice before the windows......Keep in touch.....Alan @ Builder Direct
Gutter Installation or Replacement
Alan was informative and quick to respond. Our new gutters look and function great!Aug 21, 2019Verified
Roof Installation or Replacement
We are in the midst of putting solar panels on our roof. As a result of a structural engineering analysis, it was determined that our 22 year old roof needed to be replaced prior to the solar panel installation. I looked at a few contractors and ultimately settled on Builder Direct. Here are some of the reasons why. Challenge of the project - We have a 120 year old home with a pretty steep roof. I had the roof replaced in 1997, so I knew it could be replaced, but I actually had one roofer tell me his team would not do it. Alan and his team took a look, and while they agreed it was a steep roof (and the roofers had to get creative with getting materials up on the roof), he assured me the project was doable. And that this aspect in itself would not affect the price of the project. He was correct! We had a slight adjustment for materials, which could happen any where, but that was it. Professionalism - Our roof was replaced while my wife and I were out of town on vacation. We returned home and the project was finished and the roof looked great. But there was a bit of a snafu. My HVAC contractor informed that the line set running from the ground unit to the roof (we have a three story house with zoned heating and cooling) had been punctured in several places, probably as a result of the roof replacement, which explained why the 3rd floor was not cooling properly. I reached out to Alan to discuss and we agreed to have one of his HVAC associates review the damage first hand just to ensure the estimate for repair was within a reasonable range. It was determined that this was the case. As such, Alan agreed to knock off this amount from the final invoice for the project, so I could pay my HVAC contractor directly for the repair work. Alan handled this very professionally and was very apologetic as to the damage itself. These things happen, but the way he dealt with it made all the difference in the world! All in all, I think Alan and his team did an extraordinary job on the project. I would use them again in as heartbeat, no questions asked!Oct 20, 2019VerifiedBUILDER DIRECT Siding-Windows-Roofing's reply
Brian- Thanks for the very thorough and positive review. I'm glad the Air Conditioner was up and running very quickly for you and your family, and that you love your new roof. Our project managers moved fast to get this resolved quickly, and I'm happy that you were well pleased. We certainly appreciate your business and patience. Thanks again! Alan
Roof Installation or Replacement
Builder Direct's Alan is very responsive and professional. He provided me with a quote for roof replacement. Although the job was awarded to another contractor, the bid he provided me is very detailed and competitive. He sent his crew member to come out and measured my roof too. Thank you, Alan, for submitting the bid and your professionalism. I highly appreciate it!Aug 26, 2019VerifiedBUILDER DIRECT Siding-Windows-Roofing's reply
Erlinda- Thanks for the nice review. We know we can't win every job, but strive to be competitive and responsive within our market area. If we can be of help in the future, just let us know. Thanks again for considering us!
i just completed my roof replacement at my single family home. the experience with Builder Direct was great! Alan the owner keep me posted all the time and did an amazing job! i'd definitely recommended about them to anyone i know!Jun 18, 2020BUILDER DIRECT Siding-Windows-Roofing's reply
We thank you for your business and wish you great success here in Kansas City with your investment properties. A-Z renovations. If you need something, please let me know ---- Alan in KC
License Type: General Contractor (Overland Park, KS)
License Type: Roofing Contractor – Registered (KS)
Edward Alan Boyd
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is all in writing, guaranteed with NO GOTCHAS. We're happy to work up pricing online as well. A brief on-site visit is recommended to confirm measurements, colors, styles, etc., We offer a 12-month price good for an entire year. We do offer seasonal discounts for folks ready to schedule their projects and any current manufacture discounts including SPECIAL financing promotions may be available. Current Promotion is $0 down 0% financing for up to 60 months! Promotions change so just give us a call and we can discuss.
- What is your typical process for working with a new customer?Once the customer reaches out to us to request a quote, Myself or one of my partners will call or email to discuss the project. We'll set a quick appointment, at their convenience, to meet and do a thorough estimate of the project. We bring the showroom to our customers, so we'll have all the samples with us....windows, siding, and roofing to demonstrate. We'll take some measurements at your home and answer any and all questions that you have. We'll go over all costs, project times, and financing options we offer. Once the customer is ready to move forward, we'll assign a project manager and move the project towards order and scheduling. We've done this a long time and enjoy making it seamless and simple for the home or business owner.
- What education and/or training do you have that relates to your work?I come from a family of building contractors. I started in the business @ 20 years old. I am now 53. I'm a Class A Licensed General Contractor, so I can build anything from a bridge over the Missouri River to a house full of windows in your home. We're registered with the Attorney General, are fully insured, and have licenses in all the areas that we work. Customers love our A+ Better Business Bureau Rating with ZERO complaints...Our commitment to our customer's 100% satisfaction. We generally get 2-3 referrals per customer...that (for us) says folks like we do. We are humbled by that and greatly appreciate it.