Accuserv Inc.

Easy to work with. Listened to my problem and got to work on it. They recovered 90% of my lost data and were kind and plainspoken about the problem and solution. Thanks so much. Also were local and hundreds of dollars cheeper than the three other companies i looked into. Just sayin . . .

We dropped of a computer that would not turn on and we were perplexed. After a couple days we pick a working computer. He fixed a short in the motherboard and so far, it is working great!

The work they did on laptop was great. Pricing was not. I was quoted $50 and was told if anything was extra they would let me know how much before they did anymore work. Got a call saying it was done and got charged $65 extra. They did a good job though.

Did not listen to my description of problem. Said computer freezes during use of mousepad. Mouse stops moving and computer stops responding. They said they could not find any issues with mousepad. That was $50, not impressed!

Cant say enough good things about this company. Mounted all my tvs, projector and home theater and home speaker system. Not only were they reasonably priced, but also nice and professional. Will use them again in the future!

James arrived on-time and was more than willing to help with choosing the correct mount for our TV. He also offered to get a CD unstuck from my MacBook and even deliver it after it was fixed. Accuserve was amazing and they were very helpful.

I had two hard drives crash and Accuserv was able to recover all my data quickly, for a great price point! We are very happy with this service and would definitely recommend!

My initial communication (thru Thimbtack was great). Unfortunately, I was less impressed with the people I talked with after that point. When I dropped off my laptop, I explained in detail the need I had & the steps that had led to my initial loss of data. The guy at the counter didn't write anything down and so I was later contacted by the technician, to whom I repeated the entire thing. Eventually, I was contacted and told that they couldn't find anything (of my lost data) even though they ran a "bunch of programs." I'd already told them the recovery software searched I'd already run weren't fruitful. Overall, I know they tried but the customer focus was lacking, and I don't feel confident that they did much more than I'd already done before taking it to them.

Mounted my 50" TV to my natural rock fireplace. Aided in picking the placement of the mount to ensure the best hold. Will likely hire again to help with the installation of the electric in my mantel and install the mantel itself. Only reason I didn't give 5 stars is because the quoted price was incomplete. It did not mention the hourly rate for labor, so the actual cost was higher than the quote. Other than that, great service.

A horrible feeling began to develop in the pit of my stomach as I tried to access my external hard drive and found it unresponsive. None of my files were showing up. Everything I had from the last four years of working in the Philippines was on this drive and the thought of losing all of my data was sickening. Anyone who has had a computer or hard drive fail on them knows that feeling. When I began to search around for local data recovery options, I discovered that it can be a very expensive endeavor trying to get files recovered. But then I came across Accuserv and read some of the testimonials on their website. Their customers had a lot of good things to say about their services and it seemed worth checking out. I gave them a call and talked to a representative on the phone. She was incredibly friendly and helpful, professional yet personable. She outlined how their file recovery process worked and the tiered pricing based on how involved the recovery would be. She was able to give me a quote for their services and that sinking feeling began to fade as the likelihood of recovering my files started to become a reality. Everything sounded great and much more affordable than many of the other options I had seen on the internet. They conveniently had a drop-off site not far from where I live so I didn't even have to drive across town searching for their business. I was impressed with the speed and quality work Accuserv brought to bear on my data recovery. Within a couple days a technician had called me and explained that he was going to be able to recover over 95% of my files without having to pursue any more rigorous and expensive avenues. His taking the time to call me and talk me through what he had done so far and description of the files he had recovered was very appreciated. Within another day or so I was picking up my hard drive. I was so relieved to have my files back. Everything from financial documents, to college courses I had developed for teaching overseas, to pictures from the birth of my son up through his first two birthdays had been lost and now were recovered. The folks at Accuserv did a great affordable job and you can tell that they enjoy what they do to help people who have lost important and valuable digital files. I cannot recommend Accuserv highly enough. Though I've only utilized their data recovery services, because of their professional, knowledgable and very personal efforts into serving their customers, I wouldn't hesitate going to them for any of the other services that they provide.

They were on time and very helpful.

When my external hard drive crashed it had over 998 gigabytes of photographic files, including thousands of irreplaceable images from world traveling and part of my military career. As a photographer it�s devastating to think of loosing valuable data. I had a computer specialist examined the hard drive and said, �If the data was recoverable it would require a �clean room�. Estimates from businesses on the internet ranged from $3,300 to $3,800. Then I found Accuserv. Their professional crew recovered 96% of my data without a �clean room� and had it ready for pick up in just two business days. They were fast, friendly, and extremely efficient with reasonable rates. I highly recommend Accuserv!

As a photographer I have need to store thousands of photographs. I had an external HD that suddenly I couldn't access. With over 35,000 photographs stored on it, there was no question of whether or not to restore it. I took it to AccuServ, where they diagnosed a mechanical problem, restored my images to another external drive, and got ten years of my photography back for me. Weighing the cost versus loss of information was a no brainer. Thank you AccuServ.

So, we've all had close calls with liquids around our laptops. But what happens when your 4-year-old spills a full glass of chocolate milk on your MacBook Pro? You take it to Apple to have them open it up, confirm that there's chocolate milk in there and then give it back to you. And then there's Accuserv. They were killer in getting 99% of my data back. Including finding a part that I needed (in China) for one-time use to get the job done.

I recently experience a hard drive crash on my business computer. I was frantic thinking all of my work files were gone. I gave Accuserv a call and they were able to recover all the data and repair my computer in 3 days. I was extremely pleased to use their recovery services as well as get a new hard drive installed. Thanks Accuserv.

I generally do a good job backing up my files. Of course, my computer crashed during the 10-day period my computer backup was down. Accuserv did a great job not only recovering my files, but putting them where they belong on my computer so I could actually use them. Very nice folks too. I highly recommend them.

I am an entrepreneur with several different businesses. All of that information as well as all of my family photos for 13 years and all my papers and work for Seminary were suddenly gone when my son dropped my computer and crashed the hard drive. After several attempts by friends to recover the drive, I was faced with the fact that I would either lose all of the data or have to pay several thousands to get it recovered. Not able to pay that much, I went looking for other companies and found Accuserve. I was impressed with their up-front layout of cost and professionalism. Unfortunately, my drive was so dead that they had to take it into the clean room in order to recover it, but even with all of that, the price was still cheaper than other companies. I was able to get 95% of my files recovered and all of the ones I really wanted. Thank you Accuserv for saving all of those memories and work.

There's hardly a worse feeling than losing all your data on a failed hard drive. The hard drive in my laptop had all my important data on it and it failed out of the blue. I took it to Geek Squad at Best Buy and they were no help at all, except that they suggested I look for a data recovery place in town. Accuserv was the first option when I searched for data recovery on google and I'm very glad it was. I used the live chat feature on their website to explain my situation. They told me they could probably help me out and they were able to give me an approximate quote for the service right then and there. I took my hard drive to them and they were able to recover all my data in just a couple of days and at a reasonable price. The staff were all very professional, knowledgeable, and patient with any questions or concerns that I had throughout the process. I hope I never get into this situation again because losing a hard drive is extremely unpleasant, but if I do, I know I'll be taking my business back to Accuserv.