American Heritage Carpet Cleaning
Hired 21 times
Background checked
6 employees
8 years in business
Cash, Check, Credit card
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
All year
7 photos
Customers rated this pro highly for work quality, professionalism, and responsiveness.
18 reviews
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Details: Office • Once or twice a month • 3,000 - 4,000 sq ft • 16 - 20 windows
Hired on Thumbtack
Hired on Thumbtack
Details: 2 bedrooms • 2 bathrooms • 1,000 - 1,500 sq ft • Standard cleaning • Yes, I have a cat or dog • Every 2 weeks
Hired on Thumbtack
Hired on Thumbtack
Hired on Thumbtack
Hired on Thumbtack
Hired on Thumbtack
Hired on Thumbtack
Matthew Semegran
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do offer monthly specials such as "clean 3 rooms of carpet receive free pet treatment". The specials change so check in to find how we can save you money! We do add a $10 trip charge fee to each invoice. Spot cleaning is an additional charge. Outside of our specials, Pet treatment is $30 for the whole house. We have special property management pricing and low per square foot for commercial. Homes and apartments are priced by the room. (A room is any area 200 square feet or less.) Hardwood cleaning and recoating is priced by the square foot and a fraction of the coat of refinishing!
- What is your typical process for working with a new customer?
After receiving a quote from our friendly office staff, we will take your information and find a time and day that works for you! The day of your appointment we will call when we are on the way, appx 30 minutes ahead. You don't have to be home if entry instructions are left with us. For absent customers, we do require a credit card on file. The electricity, heat and water heater must be operational for us to clean. During your appointment, our knowledgeable staff will walk through looking at any trouble areas and explaining the process. An appointment takes anywhere from a half-hour to 3 hours depending on the size of the job. Our staff will vacuum (please have the floor prepared for cleaning), spray the floors with a deodorizing cleaning solution. Our staff will need access to hot water from a shower or sink to fill our equipment. They will thoroughly clean and extract the carpet with our dual process machine. At the end of the job, you will walk through to approve the job and payment is taken. Your carpet will be dry the same day! The heat or air conditioning need to be running, windows closed. After dry, thoroughly vacuum the floors. We are currently not moving furniture.
- What education and/or training do you have that relates to your work?
Each of our background-checked professionals have extensive cleaning experience and follow a standardized process to ensure that each of our services meet our expectations and yours.