FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There are a couple options for pricing. This will depend on three crucial components; the size of the job, whether materials are provided or need to be procured, and the customer's preference. I try to work with each customer individually to find a payment plan that is reasonable for both parties.
- What is your typical process for working with a new customer?
Before I begin a new project, I like to personally meet my new customers. Together, we will do a "walk through" of your technology and discuss the details of the project. Within 72 hours of this meeting, I will submit to you a proposal for approximate time, materials, and labor. If you choose to accept this proposal, we will schedule a convenient time to begin your project.
- What education and/or training do you have that relates to your work?
We have over 21 years of hands-on experience with computer technology and the Internet.