It’s free with no obligation to hire
Hired 191 times
37 years in business
(Your Time Zone)
12:00 a.m. to midnight
Cash, Credit card, Paypal, Square cash app
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Jul - Dec
Photos and Videos
Computer not turning on,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Mr. Ross responded immediately to my request and was straight forward in his responses to my questions about the virus on my computer. The work to repair the computer only took a couple of days and was returned completely fixed and at the quoted price. I would definitely recommend Mr. Ross for any computer repair service.May 31, 2017Verified
John was quick to respond to my search for a virus removal on my computer. While he gave me an average of 24 hour turnaround, he had my computer cleaned and ready to pick up in a matter of a few hours. You also can't beat his solid price. He knows his stuff and knows most computer repairs won't take him that long... he doesn't try to upcharge his customers for small or big repairs. Not only do I recommend John, I plan to use him in the future for any other computer repairs.Nov 22, 2014Verified
Ross computer service did an outstanding job. He cleaned up the computer in 24 hours as promised, was very professional and recommended better malware and antivirus programs than I had on the computer.Since I have problems occasionally, and will certainly continue to look to John Ross as my go to person for virus problems and repairs. Can't say enough good things about his serviceJan 18, 2014Verified
After being without a computer for over a month and troubleshooting with Dell customer service with no solution. I was still unsure what was wrong with my computer, but felt certain it was a virus. John assured me he would do all he could to recover any documents or pictures I had on my computer, which he did. Fortunately, I didn't have a virus but in need of a new hard drive and cd drive which John installed. I picked my computer up within 4 days of dropping it off. I was completely satisfied with the level of customer service John provided me. John kept me updated on the progress and the cost. I definitely would utilize John's services in the future and will recommend him to anyone in need of computer repair. John is very knowledgeable and gave me suggestions on a future printer purchase. Thanks John!!Jan 13, 2014Verified
PC Computer Repair
Took my computer in to John and he had it fixed in no time. Price was as advertised. Will definitely use him again when I need computer repair!!!Aug 14, 2016Verified
- How did you get started doing this type of work?This started out as a hobby, long before IBM had a PC. At last check, I was fluent in over 42 different operating systems.
- What types of customers have you worked with?Viruses and malware removal, data recovery, bloatware removal and system speed increases.
- What advice would you give a customer looking to hire a provider in your area of work?Check out customer reviews. They're the best indicator of a business's abilities.