FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing system is based on an industry standard pricing software called Xactimate. It is what insurance adjusters and many other contractors use.
- What is your typical process for working with a new customer?
We typically take a call from a homeowner in need of roof service or replacement. We make a trip out to meet with our customer and to evaluate the potential solutions. We present solution proposals and homeowner decides which, if any, of our ideas make sense. That's it.
- What education and/or training do you have that relates to your work?
We regularly meet with manufacturing reps to discover the latest innovations, materials and installation methods to achieve the best for our customers. Offering cutting edge options helps set us apart from run of the mil contractors who are quite often focused on the cheapest possible solutions to cut their cost, maximize their profit and to help them get in and out a quickly as possible.