FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. Transparency 2. Cost Breakdown 3. Discounts 4. Payment Options 5. Refund Policy 6. Price Changes 7. Value Proposition. 1. **Transparency**: Clearly state what’s included in the price. 2. **Cost Breakdown**: Show any additional fees (taxes, shipping). 3. **Discounts**: Mention any ongoing promotions or loyalty programs. 4. **Payment Options**: List accepted payment methods. 5. **Refund Policy**: Explain your return and refund process. 6. **Price Changes**: Inform about possible future price adjustments. 7. **Value Proposition**: Highlight unique features that justify the price. This helps customers understand your pricing and builds trust.
- What is your typical process for working with a new customer?
1. Initial Contact 2. Needs Assessment 3. Proposal 4. Agreement 5. Onboarding 6. Execution 7. Feedback 8. Ongoing Support. 2. **Needs Assessment**: Gather detailed requirements. 3. **Proposal**: Present a tailored quote. 4. **Agreement**: Finalize the contract. 5. **Onboarding**: Provide necessary resources. 6. **Execution**: Begin work and communicate regularly. 7. **Feedback**: Seek customer input after completion. 8. **Ongoing Support**: Maintain the relationship with follow-ups.
- What education and/or training do you have that relates to your work?
15 years of strictly painting and drywall work only. I've been in alot of scenarios and known for perfection. I will settle for nothing less than the highest painting quality service.