Upkeep

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About

We build real relationships. We believe good relationships are the most important things in life. We strive to treat every customer like a dear friend or family member. We are also passionate about using technology, design, and branding to better the lawn care industry. We believe the industry is under served in many ways: the reliability of professionals, clear communication with customers, payment options... these are all areas we're aiming to improve. Again, the relationships. Interacting with customers. Not just getting to know their preferences, but getting to know them personally - so we know how to best serve them.

Overview

Hired 91 times

9 employees

11 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

2017

2016

Services offered

Project scope

Plant garden from bare soil

Replace current garden

Maintain current garden

Other

Property type

Residential

Commercial

Water installation needed

Existing system

Other

Projects and media

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.8

51 reviews

5

94%

4

2%

3

0%

2

2%

1

2%

Read reviews that mention:

Corrie H.

Jun 8, 2016

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Hired on Thumbtack

My yard was so over grown I thought it was hopeless. I was embarrassed that my neighbors had to look at it. Upkeep ... made it "sale ready" ! It looked amazing!!! I am definitely happy with the results. Thanks for a job well done!

Lawn Mowing and Trimming

Janet G.

Jul 18, 2016

•

Hired on Thumbtack

Upkeep's reply

Lawn Mowing and Trimming

Brad L.

Apr 13, 2018

•

Hired on Thumbtack

Upkeep is EASILY... BY FAR... HANDS DOWN... the BEST lawn care company I've ever worked with... and I've worked with many! Combine the clearest communication, the smartest workflow/knowhow, and fast reliable service - and you've got Upkeep. I purchased a property a month ago and didn't know what was under all the snow... it was a weed infested mud pit. I requested service on Thumbtack and Matt (Upkeep) was the first to respond. After 4 other pros responded, he was also the most intelligent and well spoken. He also has the best lawn care website I've ever seen. He moved his schedule around just for me. He came out to look at the property with me on the same day I contacted him. When he showed up, I was expecting your typical "dirty lawn care guy"... Instead, he pulls up in the nicest truck, has the nicest equipment, has by far the best looking brand name and print material of any lawn care company I've worked with. Matt is a total professional top to bottom. But he wasn't a sales guy. It was like talking to a dear friend. He was a joy to talk to, brainstorm with, and work with. He did exactly what he said he would, when he said he would do it... and here I haven't even gotten to talking about my lawn! My lawn went from total mess to serious promise in one day. Matt (and the Upkeep guys) did more than I paid for. I am going to trust Matt and Upkeep with my lawn for the rest of this season and many seasons to come.

Details: Once a week • Residential • Medium (1,000 - 5,000 sq ft) • Front yard/lawn • Back yard/lawn • Side yard/lawn • Mowing, trimming, and edging • Weeding and prevention • Fertilizer application • Seeding or overseeding • Aeration • Tall Grass (6 to 12 inches) • Over a month ago • No, I don't need to be there

Full Service Lawn Care

Sherry R.

Aug 25, 2016

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Hired on Thumbtack

My yard had not been mowed in 3 weeks and not edged all season. In one visit Upkeep made it look awesome. I am definitely going to continue with their service, thank you Matt!

Multi Service Lawn Care (Recurring)

Kelly K.

Jun 15, 2018

•

Hired on Thumbtack

Matt has been fantastic to work with so far. He was very patient while I worked things out on my end in order to be able to hire a lawn care company. The crew came out for the first cut this week and did an excellent job. They were respectful and professional. I look forward to Upkeep and the crew helping me maintain a beautiful and safe play space for my family and pets.

Details: Residential • Once a week • Very large (10,000-15,000 sq ft) • Standard grass (under 6 inches) • Front yard/lawn • Back yard/lawn • Side yard/lawn • No, I don't need to be there

Lawn Mowing and Trimming

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We do! We have flat rates for all year round services. Customers who subscribe get the cheapest prices and the most bang for their buck each year.
What is your typical process for working with a new customer?
Typically a new customer will find us online or hear about us from one of our existing customers. New customers will oftentimes want a single service to start. We perform the single service, building a relationship and earning trust. Then the customer subscribes to our seasonal subscription. At that point we're able to over-deliver consistently, keeping their property in top form.
How did you get started doing this type of work?
Upkeep is two partners who had similar visions for what the lawn care industry desperately needed: Reliable professionals, clear communication, and technological advancement - with an emphasis on efficient and effective design.

Upkeep

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