Benjamin Franklin Plumbing

Top Pro

Licensed

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Pipe issues

Repair urgency

Flooding status

Responds in about 4 min

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About

The Punctual Plumber! If there's any delay, it's you we pay! We will always be focused on serving our Customer and their needs first. Our goal is to ensure they are well educated before making any decision and we back that up with our 100% Satisfaction Guarantee.

Overview

Current Top Pro

Hired 73 times

Serves Louisville, KY

Background checked

License verified

5 employees

1 year in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Credentials

License verified

Plumber – Master

License state: KY

Background checked

Passed by Daniel Newell on Aug 28, 2025.

Services offered

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Flooding status

Yes

Pipe issues

Leaking pipes

Burst pipes

Other pipe issue

Poor draining

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Excellent 4.9

55 reviews

5

94%

4

2%

3

4%

2

0%

1

0%

Read reviews that mention:

Hal K.

4 weeks ago

•

Hired on Thumbtack

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Sink • House

Plumbing Pipe Repair

Shelia R.

Mar 5, 2026

•

Hired on Thumbtack

We really appreciate Benjamin Franklin Plumbing coming out and checking our water heater and allowing us to purchase a new water heater and then they came back out to install the new one. Nolan was punctual and efficient in the install. We would absolutely call them back out if we need any plumbing work done.

Details: Repair • No hot water • Hot water turns off during use • Electric tank • Basement • House

Benjamin Franklin Plumbing's reply

Thank you so much, Shelia! We’re glad we could help with your water heater replacement, and it’s great to hear Nolan took good care of you with a punctual and efficient install. We truly appreciate your trust in us and would be blessed to help with any plumbing needs in the future. Warm Regard, Benjamin Franklin Plumbing of Louisville

Water Heater Repair or Maintenance

Jeremy H.

Dec 14, 2025

•

Hired on Thumbtack

Details: Routine maintenance • No hot water • Gas tank • Kitchen • House

Benjamin Franklin Plumbing's reply

Water Heater Repair or Maintenance

Richard M.

Dec 3, 2025

•

Hired on Thumbtack

Great communication. Showed up for the estimate as planned. Suggested that my fix could be solved by local utility. On their suggestion I called the local utility and they made the repair. Did not use Benjamin Franklin plumbing for the repair simply because I have been done by the local utility. Thank you I will definitely consider Benjamin Franklin Plumbing for future needs.

Details: Replace old gas lines • Iron • No, I will need the professional to provide the materials • House

Benjamin Franklin Plumbing's reply

Thank you, Richard! We’re glad to hear you had a great experience with our team and that the communication and estimate process went smoothly. We always want to point our customers in the right direction, even if that means the local utility is the best option for the repair. We appreciate your trust and will be here whenever you need us in the future. Benjamin Franklin Plumbing

Gas Line Installation

Brittney T.

Oct 3, 2025

•

Hired on Thumbtack

I had the pleasure of having Andrew as my technician ! Not only was he knowledgeable, he went over and beyond to try and accommodate me when we ran into issues with getting my new toilet installed . The company made my issue a priority and did what they could to get my secondary appointment an urgency . Everyone that I have made contact with in this company has been extremely helpful and friendly , Benjamin Franklins Plumbing will surely be one that I go to for all my plumbing needs thus forward.

Details: No new piping needed • Hook-up appliance or fixture • House

Benjamin Franklin Plumbing's reply

Brittney, we’re grateful for your kind words! We’re glad Andrew went above and beyond and that our team made your install a priority. We appreciate your trust and look forward to helping with any plumbing needs going forward. — Benjamin Franklin Plumbing of Louisville

Plumbing Pipe Installation or Replacement

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We have straight forward pricing, and NO service call fees right now!
What is your typical process for working with a new customer?
We will set an appointment to come to the property. We are currently offering a promotion of no service call fees. We will give you an estimate, and if the estimate is within your budget we can get the job done!
What education and/or training do you have that relates to your work?
Combined, our team has over 70 years of experience in plumbing and another 50+ years in customer satisfaction.

Benjamin Franklin Plumbing

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