If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
WE DO NOT CONDUCT BUSINESS WITH MINORS BELOW THE AGE OF 18
ROUGH QUOTES ARE GIVEN INSIDE THE APP
Louisville based Electronics Technician, that can fix many devices. I am
also very flexible with pickup times and making arrangements working in
the customers favor. I strive to make a good impression by keeping electronics alive and healthy one day at a time.
Oh if your favorite computer brand is Asus, we could be friends!
Menu Includes
Light Soldering ,PCB Cleaning,
Vintage Speaker Restoration,
Boat Stereo Installation ,Speaker Repair,
Wifi Network Issues, XBOX Repair,
Remote PC Sessions Via Quick Assist ,
Playstation Repair ,Nintendo Repair ,
any Game Console Repair-EXCEPT HDMI PORTS.
Laptop Computer Repair ,Desktop Computer Repair,
Virus Remediations ,Tune Up ,
and Stereo System Repair.
I ALSO SELL USED COMPUTERS
Overview
Current Top Pro
Hired 556 times
161 similar jobs done near you
Background checked
1 employee
8 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2021
Services offered
Computer issue
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.7
326 reviews
5
89%
4
5%
3
1%
2
0%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
John G.
Jul 29, 2026
•
Hired on Thumbtack
I hired Carmen (Fire Starter) to help me with some difficulties in a new Dell laptop with Windows 11, up and running. He showed up at my home promptly at the appointment time, and fixed every issue I was dealing with: non-working Bluetooth mouse, a thorny problem creating a Microsoft account, and networking the new laptop with an existing desktop. Carmen was incredibly knowledgeable about all things related to Windows 11, AND the new laptop hardware and my older Windows 10 desktop. I couldn't be happier with the results. I will definitely use Fire Starter services again if I need software or hardware service, and recommend without hesitation to anyone needing software or hardware problems.
Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Derik P.
Jun 26, 2026
•
Hired on Thumbtack
Excellent work! He quickly identified the issue we were facing and resolved it. He answered any questions I had and was happy to show me the progress and explain his reasoning. He even shared some bonus tips about other things in my house.
Details: Washer or dryer • Samsung • Residential
Appliance Repair or Maintenance
Mary S.
Jul 21, 2026
•
Hired on Thumbtack
Carmen is very personable and professional. He thinks outside the box to make the repairs as efficiently as possible. He was able to fix all three of my appliance problems — refrigerator, dishwasher and advantium microwave. Reasonably priced. Would highly recommend him.
Details: Dishwasher • LG • Residential
Appliance Repair or Maintenance
George a.
Jan 13, 2026
•
Hired on Thumbtack
the computer guy was very knowledgeable about his work and actually had a calming air about him when I was frustrated with my computer. the he talked in a way that was not talking down to me but with me about my system. Defiantly use this guy in my next head with my computer
Details: PC • Desktop • Computer not turning on • At the pro’s location
Computer Repair
Clifford P.
4 weeks ago
•
Hired on Thumbtack
This guy was great. I am not particularly computer, illiterate, and he very politely led me through a discussion of all the issues. His price was reasonable, and the outcome was great. I will definitely use him again.
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location
Computer Repair
Credentials
Background Check
Carmen Kustelega
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is a reflection of How complicated the repair process is combined with the length of the repair. Service Fees typically start out at $59 for the most basic Repairs.THUMBTACK DOES NOT PROVIDE A WIDE RANGE OF PRICING OPTIONS.
What is your typical process for working with a new customer?
They drop off the device or schedule a service call to the location. Then fill out an intake form requesting services with me as well as sign a customer agreement form for me to begin the repair process. I notify the customer the whole way through from start to finish making sure they fully understand how to maintain and properly use their electronic device.
What education and/or training do you have that relates to your work?
All of my training has been in the field knowledge gained from hands on experience and learning from various books / online learning resources. Took a basic programming course alongside with 4 Web Design classes. A real wider variety of knowledge than most with a huge passion to continue my education as i further myself within this field.
