I am an insurance agent and I have a small office with three other employees and Peter has been our go-to guy for computer problems for over five years. He helped me setup my new office when I moved locations and setup an automatic backup system that saved me a lot of trouble when my old HP desktop finally bit the dust. A few months ago my office internet went out which meant we were pretty much dead in the water. I called Insight and after giving me the run around they finally told me they could have a tech out there the next day-- I don't know about you but I can't afford to let a days worth of paperwork pile up. I called Louisville Onsite and Peter was able to come right out and take a look at it. Turns out our router had crapped out but he was able to install a new one and we were back in business in less than 2 hours.