Louisville Onsite IT Service and Tech Support
About this pro
I am an insurance agent and I have a small office with three other employees and Peter has been our go-to guy for computer problems for over five years. He helped me setup my new office when I moved locations and setup an automatic backup system that saved me a lot of trouble when my old HP desktop finally bit the dust. A few months ago my office internet went out which meant we were pretty much dead in the water. I called Insight and after giving me the run around they finally told me they could have a tech out there the next day-- I don't know about you but I can't afford to let a days worth of paperwork pile up. I called Louisville Onsite and Peter was able to come right out and take a look at it. Turns out our router had crapped out but he was able to install a new one and we were back in business in less than 2 hours.Dec 31, 2010
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- What should the customer know about your pricing (e.g., discounts, fees)?Unlike many other IT service providers, we don't have a complex or variable pricing scheme. We charge $60 per hour with a one hour minimum. Additional service is billed in quarter hour increments.
- What education and/or training do you have that relates to your work?I follow the latest news and developments in technology by following tech news websites and blogs, as well as attending technology conferences.
- How did you get started doing this type of work?I worked with a small computer repair business for several years while completing my degree in Computer Science. After finishing my degree I started my own company.