Louisville Onsite IT Service and Tech Support

Louisville, KY

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About this pro

How does your business stand out?

I strive to provide the best service at a reasonable rate that small businesses and individuals can afford.

What do you enjoy about the work you do?

The part of my job I like the most is successfully completing a data recovery service for my clients. Whether it's recovering Outlook calendar and contact information for businesses, digital video files for a film student, or family photos for new parents, there's nothing more satisfying than bringing something back that they thought was lost for good.


Louisville, KY 40208


1 Reviews
  • William J. Dec 31, 2010
    I am an insurance agent and I have a small office with three other employees and Peter has been our go-to guy for computer problems for over five years. He helped me setup my new office when I moved locations and setup an automatic backup system that saved me a lot of trouble when my old HP desktop finally bit the dust. A few months ago my office internet went out which meant we were pretty much dead in the water. I called Insight and after giving me the run around they finally told me they could have a tech out there the next day-- I don't know about you but I can't afford to let a days worth of paperwork pile up. I called Louisville Onsite and Peter was able to come right out and take a look at it. Turns out our router had crapped out but he was able to install a new one and we were back in business in less than 2 hours.


What should the customer know about your pricing (e.g., discounts, fees)?
Unlike many other IT service providers, we don't have a complex or variable pricing scheme. We charge $60 per hour with a one hour minimum. Additional service is billed in quarter hour increments.
What education and/or training do you have that relates to your work?
I follow the latest news and developments in technology by following tech news websites and blogs, as well as attending technology conferences.
How did you get started doing this type of work?
I worked with a small computer repair business for several years while completing my degree in Computer Science. After finishing my degree I started my own company.
What types of customers have you worked with?
The most common type of jobs we get are network setup, server support, data recovery, virus removal, and hard drive replacement.
What advice would you give a customer looking to hire a provider in your area of work?
Whatever you do, don't go with IT services provided by the big box stores like Best Buy, Staples, or Office Depot. If you do, you will be overcharged for substandard service. Always go with a local IT service provider if you want a higher level of service.