FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Sorrell Young Co, we believe in providing transparent and competitive pricing for our notary services. Our pricing structure is designed to offer flexibility and affordability to our clients while ensuring high-quality service delivery. Our standard pricing for notary services is based on a flat fee per document, with additional charges for travel, if required. We strive to keep our rates competitive within the industry while maintaining the utmost professionalism and attention to detail in our work. It's important for our customers to know that our pricing is transparent and upfront, with no hidden fees or surprises. We are committed to providing value-driven services that meet our clients' needs and exceed their expectations. We also offer discounts for bulk notarization services and repeat clients, as well as special rates for nonprofit organizations and community events. We believe in building long-term relationships with our clients and are always willing to discuss customized pricing options to accommodate their specific needs and budget. Overall, our pricing reflects our commitment to delivering exceptional notary services with integrity, efficiency, and affordability. We strive to make the notarization process as seamless and stress-free as possible for our clients, ensuring their complete satisfaction with every interaction.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer seeking notary services at Sorrell Young Co is designed to be straightforward and efficient. Here's an overview of what customers can expect: Initial Contact: The process begins when a customer reaches out to us seeking notary services. This initial contact can be made through our website, by phone, or via email. Consultation and Scheduling: We promptly respond to the customer's inquiry and schedule a consultation at a time that is convenient for them. During this consultation, we discuss their specific notary needs, answer any questions they may have, and provide information about our services, pricing, and availability. Documentation Review: Prior to the scheduled appointment, we ask the customer to gather and organize all relevant documents that require notarization. This ensures that the notary appointment runs smoothly and efficiently. Notary Appointment: On the scheduled date and time, the customer meets with our notary public at the agreed-upon location. Our notary carefully reviews the documents, verifies the identity of the signers, and witnesses the signing process as required by law. Notarization Process: Once the documents are properly executed, our notary affixes their official seal and signature to the documents, certifying that the signers appeared before them and acknowledged their signatures willingly and voluntarily. Completion and Documentation: After the notarization process is complete, the customer receives the notarized documents along with a notary certificate, if applicable. We also maintain detailed records of all notarial acts performed for our records and compliance purposes. Follow-Up and Support: We follow up with the customer after the notarization appointment to ensure their satisfaction and address any additional questions or concerns they may have. We remain available to provide ongoing support and assistance as needed. Overall, our goal is to provide a seamless and professional notary experience for our customers, delivering accurate and reliable notarial services in a timely manner.