- What should the customer know about your pricing (e.g., discounts, fees)?
While our fees show how much we bill, they do not show how much added revenue we can generate to offset these costs. We can raise rents, enforce tenant owed fees, and apply our experience to save money through cost avoidance. Every day of vacancy on a $1,000 a month rental costs you $33.33 in lost revenue. Just 3 to 5 days can seperate full sevice managers from low cost providers. In addition, companies that do not raise rents annually cost you money. Ask us how much your property rents for and we will guarantee the rental price.
- What is your typical process for working with a new customer?
We like to meet in person, or send over our documentation for you to review. We would like to talk about how we can help reduce your risk of loss, increase your rental revenue, and make your life easier. Once hired, we then schedule a time to walk through your properties and meet each tenant. We have them sign addendums or new leases, give them a communication plan, and set expectations.
- What education and/or training do you have that relates to your work?
A list of our certifications we have are as follows: licensed realtors, Masters in Business Administration (MBA), Certified Project Management Professional (PMP), Six Sigma Green Belt, and we sit on the board of the Kentuckiana Real Estate Investor's Association (KREIA).