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Repair IT
Repair IT

Repair IT

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Introduction: Repair IT is a locally owned computer repair shop that specializes in computer repair services, business solutions, and technical support in Louisville, KY. Nothing's more important than good service. We offer a full range of computer repair services and professional computer and technology support for small- to medium-sized businesses. We work with all major brands of PCs and Apple computers, laptops, desktops, tablets and phones. We fix phone screens, fix computers that won't turn on, remove viruses, solve issues with printers and more! Our primary desire is to help our customers with their IT and computer solution needs. We are right behind Mall St. Matthews!
Overview

Hired 189 times

5 employees

6 years in business

Payment methods

Cash, Credit card, PayPal

Social media

Facebook

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

All year

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

9 photos

Specialties
Computer issue

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Computer type

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Great 4.8

95 reviews

5
86%
4
11%
3
3%
2
0%
1
0%

Read reviews that mention:


John P.

Computer Repair

Those who work there were honest and upfront with me. I paid about one hundred dollars less than anticipated. I Definitely will go back for my computer needs.
Dec 24, 2019
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Verified
Mark M.

Computer Repair

It's about time! Finally, computer repair that is efficient and doesn't leave you feeling like you are leaving your equipment with part time kids in a big box store.
Nov 11, 2016
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Verified
Tony J.

Computer Repair

Prompt response regarding my issue and diagnosed within 24 hours. Fair pricing and would recommend to anyone in need of computer repair.
Jun 9, 2016
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Verified
Jim C.

Computer Repair

No power to my computer. I was informed by the tech it was probably the power supply . Yes it was the power supply. Job was completed in 5 hours the same day at a reasonable cost. I highly recommend Repair It Jim Carrico A first time customer
Dec 22, 2015
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Verified
Stephen H.

Computer Repair

Repair IT believes in making sure the job is done right. They are also very good at communicating with the customer. Whenever I need help with my PC I’ll always go to Repair IT. Thank you again
Aug 1, 2019
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Verified

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We pretty much have standard pricing setup for each situation. Other jobs we quote on a case by case basis.

  • What is your typical process for working with a new customer?

    We find out what the customers problem is and then provide them with Solutions and pricing.

  • What education and/or training do you have that relates to your work?

    We are trained professionals with Mac PC Computer repair, computer training, CCTV installations and home media related.

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