If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Welcome to Brainer Plumbing! Formerly known as Brainer and Brown, we have been Louisville's trusted plumber for over 40 years. Our commitment to providing top-notch plumbing services has made us a household name in the community
Overview
Hired 15 times
Serves Louisville, KY
Background checked
28 employees
35 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for punctuality, work quality, and responsiveness.
Great 4.8
84 reviews
5
92%
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Read reviews that mention:
Shaun M.
Aug 25, 2025
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Hired on Thumbtack
I recently had a clogged drain in my kitchen that ended up stopping up my tub with an awful black/brown water at the same time. Brainer let me know that they would be out between 3 and 6 (same day!) but Jameson actually got there around 12:30/1. He quickly diagnosed the problem, snaked the drain in my tub, and was finished up working in about 30-45minutes. Super fast, super reliable. He was a really nice guy and answered all my questions, even though they were really elementary, and didn’t make me feel dumb for asking. Also, Jeanie was the nicest customer service rep. I called even after I had inquired on Thumbtack on a Sunday. Admittedly, I was being a bit impatient—not with the company, just because panic set in. (this was my first time having a plumbing issue as a first time homeowner). She calmed my fears and was so nice about getting me an appointment set up. I would highly recommend Brainer!
Details: Only one drain has issues • Clogging • House
Plumbing Drain Repair
Joyce N.
Jul 25, 2025
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Hired on Thumbtack
Jamie was very courteous and kept me informed as to their time of arrival. This was my first experience with Brainer and they showed up on time and did an excellent job. I had a blockage in my sewer system that caused a backup in my laundry room and shower. They found the blockage promptly and showed me, via camera, where it was. They were able to dislodge it without going into the system to do so. They were professional, knowledgeable and quick. I will definitely give them a call with future issues!
Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Part of a larger issue with the plumbing system • House
Plumbing Pipe Repair
Jonathan T.
Jul 12, 2025
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Hired on Thumbtack
Robert was our technician and he was really well informing of our problem so that we can prevent the issue in the future. I would recommend to anyone.
Details: No, the building is not currently flooded • House
Plumbing Pipe Repair
Jo M.
Aug 28, 2025
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Hired on Thumbtack
Was notified in advance of Tyler’s arrival, and after analyzing the task request, he got to work quickly. He was friendly, polite, and efficient. Very pleased with the whole process: my communications with Brainer Plumbing and the end result of having a grab bar installed next to my shower. A very nice experience with this company and its representatives!
Details: No, repair is not urgent • No, the building is not currently flooded • Condo or apartment
Plumbing Pipe Repair
Domonique E.
Oct 1, 2025
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Hired on Thumbtack
They were able to fit us in right away and fixed our clog. Highly recommend
Details: No, repair is not urgent • Clogging • House
