Gilco Home Services, LLC

Ms. Barbara contract was $27,460.00 to remodel her flooded house, they received 18" of water, we gutted house and repaired to A+ finishes, granite counters, new tub & surround, upper cabinets to match bottoms, new water heater, upgraded laminate flooring instead of carpet, etc. all of which the insurance company would not pay for. Ms. Barbara assured me she could pay me with the contents monies out of the project. Ms. Barbara moved in her house 4 weeks before they flooded again and received 8' of water in their house. On our punch list to complete, she wanted backsplash for the granite counters which would be an extra cost, also the floor insulation was bought and paid for but Lowe's delivered the 24" instead of 16" insulation. After flooding the second time, Ms. Barbara emailed me stating she didn't owe me any money because we didn't finish. After giving her a credit of $980.00 for the Labor to install the insulation, she owes Gilco Home Services $10,830.00 of a $27K contract, Its unfortunate that they flooded again, but Ms. Barbara makes you believe with the above review that we took money for the roof and left, the roof was a separate contract which we quoted only, received no deposit on the roof, we were not interested in moving forward with that contract because she didn't pay us for the first contract. Our standard OH/Profit on remodels are 12%, or $3,200 for her contract, to this date i lost almost $7,000 dollars for non payment, but she received the money from insurance company. 30 years of contracting, we take our reputation seriously, we have only filed 3 lawsuits in 30 years to get paid, this will be the 4th. I have given away more than this to customers that fall on hard times, but when a customer spends money that isn't theirs, Im less sympathetic, 2 draws for the insurance company was a 2 party checks to protect both of us, the last draw went to the Ms. Barbara, therefore we didn't get our last draw with the extra work due. Also, to set the record straight, we submitted a draw to Ms. Barbara, she forwarded it to the mortgage company, after hearing every excuse from Ms. Barbara and the Mortgage company, it took us almost 6 weeks to get our first draw, we were ready for flooring and still haven't received our 1st check for $10k., so I also financed the whole job for them. My understanding is that she is living off the money because they flooded again, I guess she thought if she gives me a bad review that she would not owe me the money. Steve Gill