FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No service call fees. No travel fees. No hidden fees. What I quote is what you pay.
- What education and/or training do you have that relates to your work?
I hold: Google IT Support Professional Certificate; Cisco Certified Network Associate, Routing and Switching (CCNA); Cisco Certified CyberOps Associate; Apple Certified Support Professional; Apple Certified Technical Coordinator; Apple Certified Macintosh Technician; Windows Server Administration; CompTia A+ Certificate of Completion. To keep my relevancy in IT field, I'm constantly learning and I love hands on experience in live labs and systems.
- What types of customers have you worked with?
I've worked with young people, seniors, doctors, lawyers, friends, people in other professions, small - medium size businesses.