FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
CertaPro Painters of New Orleans accepts cash, check, or credit card and offers interest free financing for 6 and 12 month options.
- What is your typical process for working with a new customer?
Our first contact is through a set up call. We get to know a little about the customer and the scope of work they are looking to have done. We discuss things like reasons for the project, colors, surfaces, repairs, colors, budget, and time line. This is when we will schedule the free estimate on a day and time that works best for the customer. We then come out, discuss the job in greater detail, go over any necessary repairs and maintenance, and if possible, provide a quote at the end of the estimate and email that quote to them.
- What types of customers have you worked with?
Our customer base varies tremendously, from the average residential customer wanting to freshen up a few rooms to commercial businesses and even government facilities.