FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Discounts are offered for return customers. Standard rate $65/hr. (minimum 2 hours/job) If a job does not meet the minimum time a service fee equal to one hour will be assessed in addition to total. (For example, a light switch replacement takes 30 minutes to complete. The total for that switch would be 32.50 + 65 = $97.50.) To secure appointment, 30% of total or service fee (equal to one hour), whichever is greater must be paid at time of scheduling.
- What is your typical process for working with a new customer?
Understand what they want from the project and work with them to create a quote that meets their financial needs. An initial quote is sent explaining the scope of the project, scope change requirements, estimated start and end dates, project location details, and a bill of materials. If the customer agrees to the quote an invoice is sent via customer's preferred method. Once the minimum invoice payment is received appointment is saved and a confirmation is sent to customer with information on how to contact us with any questions or changes.
- What education and/or training do you have that relates to your work?
20 years experience as an Electrician with work spanning residential, commercial, and industrial applications to include automation and robotics. USAF Veteran (Electrical Technician on Aircraft Weapons Systems) CCAF - Applied Science OJT (10+ years) under licenses held by: Wagstaff, Inc Schneider Electric Prince Telecom Host Terminals