I am not your traditional IT professional because I actually know how to treat my customers and I have the ability to communicate technical information in a non-technical way. I take great pride in the way in which I interact with people considering the fact that the number one complaint about IT professionals is a lack of social skills and rude behavior. I bring warm and genuine energy to the profession and I don't under any circumstances insult my clients' intelligence. These principles are the foundation of what I have built my business on and I will continue to carry on this philosophy as long as I am alive.
Overview
Hired 91 times
Background checked
1 employee
13 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Credit card, PayPal, Square cash app, Stripe, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2017
2016
Services offered
Topic areas
Understanding pc
Understanding mac
Word processing
Email
Work location
My customers travel to me
I travel to my customers
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Very good 4.6
83 reviews
5
83%
4
9%
3
1%
2
2%
1
5%
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Read reviews that mention:
Matthew N.
Apr 4, 2016
•
Hired on Thumbtack
A company laptop was having issues with losing power for no apparent reason. After entering my info and request into Thumbtack, Juwon was the first to reach out. After speaking with him, he came to my office to pick the laptop up for troubleshooting. He stayed in touch then gave me his opinion as to what the issue was and how it could be fixed. He ordered the part immediately, fixed the laptop within a couple of days then came back to my office to deliver it in full working condition. No problems since. Juwon showed upstanding professional service, knowledge and communication. I highly recommend his services.
Computer Repair
Jo'Kia G.
Mar 17, 2016
•
Hired on Thumbtack
He was very polite and professional and fixed my computer at an affordable price. The same day he received the part was the same day I received my computer back. He was very flexible and willing to work around my schedule. Great catch!
Computer Repair
CC C.
Apr 29, 2016
•
Hired on Thumbtack
Mr. Chambers is simply the best! He knows computers inside and out. And no problem is too big or too small. Besr of all, Mr. Chambers is pleasant, courteous, and professional. His prices are fair and affordable, and he is prompt and trustworthy.
Mr. Chambers is the only tech pro that I trust to fix my computers, tablets, printers, and cell phones.
Computer Repair
Charles D.
Oct 26, 2014
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Hired on Thumbtack
I had an issue with my laptop's screen flickering and then going black for extremely long periods of time. I contacted Juwon and he was promptly available to do a diagnostic, which determined (incorrectly, but that's beside the point) that drivers were the issue. Over several in-person and remote access sessions, he updated drivers and even re-installed the OS. Unfortunately, the issue turned out to be a manufacturer defect, which will have to be fixed by the manufacturer themselves. Nevertheless, Juwon was efficient, friendly, knowledgeable, and persistent in solving my computer problems. Would definitely hire again.
Computer Repair
David B.
May 16, 2019
•
Hired on Thumbtack
Great experience! Showed up on time, very knowledgeable about computers hardware and software. He walked me through why my computers were having problems and how to avoid the problems in the future. I will be contacting him again for my fiancee's computer soon!
Details: PC • Laptop • Slow computer performance • The computer technician travels to me • I travel to the computer technician
Computer Repair
Credentials
Background Check
Juwon Chambers El-Dey
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I provide a free diagnostic if I am doing the repair and the first hour is free.
If my customers just want a diagnostic it is $75
What is your typical process for working with a new customer?
It is by appointment and it can be either I come out to the customer or the customer comes out to me.
What education and/or training do you have that relates to your work?
B.S. Computer Networking and Information Technology
M.S. Workforce Educational Leadership with a concentration in Information Technology
M.S. Information System Security
