FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We try our best to have competitive pricing, and be transparent about how we got to the numbers we did. We typically aren't the cheapest option because we also believe you get what you pay for.
- What is your typical process for working with a new customer?
We find that new customers just want information and guidance on their project. We also use technology quite a bit to streamline the whole process. Our first step with new customers is to understand their situation and the work they need done. We can do that over the phone or an online form. Then, we will schedule on at home visit if it necessary. From there, we can turn around a quote pretty quickly.
- What education and/or training do you have that relates to your work?
We are properly licensed in the state of MA. Our construction teams are also CertainTeed Master Installers. We also have regular safety training.