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Current Top Pro
Hired 29 times
9 years in business
Currently a Top Pro
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Jan - Jun
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Just started with Mason Management and they have been professional and well organized. Feel confident that they will be able to handle the property for me.Dec 16, 2016Verified
Ross has managed my property with great care. When repairs were necessary he and his team acted quickly to fix everything. At one point he project managed my bathroom renovation for a great price. Would highly recommend Ross and his team at Mason Management Co!Jun 30, 2018Review from Google
Ross has managed my property with great care. When repairs were necessary he and his team acted quickly to fix everything. At one point he project managed my bathroom renovation for a great price. Would highly recommend Ross and his team at Mason Management Co!Jun 30, 2018
Nancy has been my Property Manager for several years and is one of the best out there! Professional, knowledgeable and courteous are just a few things to describe her. In one word she is Amazing!May 10, 2018Review from Google
I've lived in a property managed by Mason Management for the last three years and every little issue that has come up with the property has been handled quickly and professionally. Ross is hands down the easiest property manager I have every worked with.Aug 10, 2017Review from Google
- What should the customer know about your pricing (e.g., discounts, fees)?Our Management Fee is 5% of the total monthly rent collected or $100 per month, whichever is greater. We have established relationships with multiple vendors across many specialties; these relationships has allowed us to get great pricing on repairs, maintenance, and other projects.
- What is your typical process for working with a new customer?Typically we would like to speak with the prospective new customer to review what they need and/ or want from a property management company, as well as get familiar with their property and it’s needs. Once they have reviewed and signed our contract, we send out our Owner Questionnaire, which allows us to collect more information from them regarding the property, it’s tenants, and other relevant information.
- What education and/or training do you have that relates to your work?All employees at Mason Management Residential have either a broker license or sales license in real estate for Massachusetts. Ross has his real estate broker license in both Massachusetts and Florida and started the company in 2011.