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62 Stedman St. Chicopee, MA 01013

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About
Separate introductions for Commercial and Residential Customers. Commercial Customers; I am a fully insured flooring contractor with more than 20 years experience in the field. I have a specialized team that have been trained specifically in carpet removal and replacement in office settings. My team removes your current carpet and replaces it with a fresh new look with dramatic results. We arrive on the weekends after your work week is completed. My dedicated team specializes in carpet replacement without the hassle of moving desks, cubicles and other obstacles. Experience office improvements with minimal disruption. This process is a true game changer in office renovations. Feel free to view pictures of recently renovated office spaces in my profile. Residential Customers; Hello, my name is William, I hold a HIC license, and I'm a fully insured flooring professional. I have been working in both the commercial and residential industries for over 20 years. I started as an apprentice to a master tile setter and from there, I branched out to the commercial field, where I have been working for 15 years as a job-site supervisor. My experience there has taught me the importance of finishing a project promptly. If I had to pick one thing that made me stand out, it would be my attention to detail. My ability to listen to what the customer wants done by helping them reach their design goals is my #1 priority. I am a full-service installer. Services include carpet, sheet vinyl, all types of laminate click-together flooring, and hardwood. I also specialize in ceramic tile along with tile design. Other services include shower and tub enclosure facelifts, grout touch-ups, acid washing and cleaning up old caulking. I also do shower and tub enclosure partial repairs, without trying to upsell you a new shower. Hope to hear from you soon.
Overview

Hired 178 times

12 similar jobs done near you

Background checked

2 employees

26 years in business

Business hours

This pro hasn't listed their business hours.

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This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

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2024

Services offered
Install type
Property type

Residential

Commercial

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

130 reviews

5

98%

4

1%

3

0%

2

1%

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Simon A.

4 weeks ago

Hired on Thumbtack

Top notch service. William gave us an honest assessment and recommendation on how to proceed. Was able to remedy an issue and repair multiple loose tiles placed by another installer. Would highly recommend.

Details: Kitchen • Floor • Loose tile(s) • Porcelain

Tile Repair
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Louise L.

4 weeks ago

Hired on Thumbtack

Did a wonderful job repairing my wood floor. You can't tell where the old flooring ends and the new begins. Hard worker. Didn't stop until the job was done! Would definitely hire him again!

Details: 100 - 250 sq ft • Solid wood • Residential

Floor Repair
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Andreia C.

Nov 16, 2025

Hired on Thumbtack

William was an absolute pleasure to work with! I would 100% recommend working with him. Communication was extremely easy and he guided me through the purchasing process to make sure I purchased all the right materials. Bonus points for allowing me to purchase myself. Cost was also extremely reasonable and the job was done quickly (carpet removal + lvp installation in 3 bedrooms). He was also made sure that he did enough flooring on 1 day than we could put our bed together and sleep in our own bed that night - very sweet!

Details: Engineered hardwood • 1,001 - 1,500 sq ft • Carpet • I'm flexible • Home

Floor Installation or Replacement
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Susan L.

Oct 20, 2025

Hired on Thumbtack

William did an AMAZING job redoing my shower floor. He was not only a perfectionist but he left the work area immaculate each evening. He is truly a skilled tile setter who takes pride in his work. My shower was tricky to work in because of the glass door — but William made it work! He took his time and planned each step carefully. I am SO thrilled with the new floor and I can’t recommend William enough!!!

Details: Bathroom • Floor • 25 - 50 sq ft • Natural Stone • No, but I will buy the tiles myself

Tile Installation and Replacement
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Joanna L.

Aug 10, 2025

Hired on Thumbtack

From the 1st day we had William enter our home to provide us with a quote we knew he was going to be the one doing the job. His personality, honesty, great attitude and value is what sealed the deal for us. He was punctual, professional and detail oriented. He has given us job details from the beginning to the end. We would recommend William to anyone and definitely hire him again for any of our future projects. Our floor came out stunning! Thank you William! Joanna L.

Details: Tile • 100 - 250 sq ft • Vinyl or linoleum • I'm flexible • Home

62 Stedman St. Chicopee, MA 01013's reply
Joanna, Thank you so much for your kind words in your review and recommendation. I believe in tending to the customer's needs as strongly as in completing the project itself. Communication is crucial. I am so glad that you are happy with the outcome of your floor. It was a pleasure working with you and I would be happy to assist you in any future projects. Please keep my contact information for yourself or anyone else who might need it. Thank you again (413)883-7014.
Floor Installation or Replacement
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William Bergeron

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