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62 Stedman St. Chicopee, MA 01013

168

hires

168

hires

Free on-site estimate


Responds within a day


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About
Separate introductions for Commercial and Residential Customers. Commercial Customers; I am a fully insured flooring contractor with more than 20 years experience in the field. I have a specialized team that have been trained specifically in carpet removal and replacement in office settings. My team removes your current carpet and replaces it with a fresh new look with dramatic results. We arrive on the weekends after your work week is completed. My dedicated team specializes in carpet replacement without the hassle of moving desks, cubicles and other obstacles. Experience office improvements with minimal disruption. This process is a true game changer in office renovations. Feel free to view pictures of recently renovated office spaces in my profile. Residential Customers; Hello, my name is William, I hold a HIC license, and I'm a fully insured flooring professional. I have been working in both the commercial and residential industries for over 20 years. I started as an apprentice to a master tile setter and from there, I branched out to the commercial field, where I have been working for 15 years as a job-site supervisor. My experience there has taught me the importance of finishing a project promptly. If I had to pick one thing that made me stand out, it would be my attention to detail. My ability to listen to what the customer wants done by helping them reach their design goals is my #1 priority. I am a full-service installer. Services include carpet, sheet vinyl, all types of laminate click-together flooring, and hardwood. I also specialize in ceramic tile along with tile design. Other services include shower and tub enclosure facelifts, grout touch-ups, acid washing and cleaning up old caulking. I also do shower and tub enclosure partial repairs, without trying to upsell you a new shower. Hope to hear from you soon.
Overview

Hired 168 times

12 similar jobs done near you

Background checked

2 employees

25 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

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2024

Projects and media

500 photos

Projects and media

500 photos

Services offered
Install type
Property type

Residential

Commercial

Reviews
Exceptional 5.0

122 reviews

5

97%

4

2%

3

0%

2

1%

1

0%

Customer photos

Customer photos

Showing 1-5 of 122 reviews
pro avatar
Joanna L.

Aug 10, 2025

Hired on Thumbtack

From the 1st day we had William enter our home to provide us with a quote we knew he was going to be the one doing the job. His personality, honesty, great attitude and value is what sealed the deal for us. He was punctual, professional and detail oriented. He has given us job details from the beginning to the end. We would recommend William to anyone and definitely hire him again for any of our future projects. Our floor came out stunning! Thank you William! Joanna L.

Details: Tile • 100 - 250 sq ft • Vinyl or linoleum • I'm flexible • Home

62 Stedman St. Chicopee, MA 01013's reply
Joanna, Thank you so much for your kind words in your review and recommendation. I believe in tending to the customer's needs as strongly as in completing the project itself. Communication is crucial. I am so glad that you are happy with the outcome of your floor. It was a pleasure working with you and I would be happy to assist you in any future projects. Please keep my contact information for yourself or anyone else who might need it. Thank you again (413)883-7014.
Floor Installation or Replacement
pro avatar
Frank X.

Aug 10, 2025

Hired on Thumbtack

Really professional and did a fanatic job! No surprises and help us understand a lot about floor/tiling. Highly recommended!

Details: Tile • 100 - 250 sq ft • Solid wood • I'm flexible • Home

62 Stedman St. Chicopee, MA 01013's reply
Thank you for the review and recommendation Frank X. I pride myself in being straightforward and in my communication with my customers. It is very important to me that they understand the process fully. I would be happy to work with you in any other projects. Feel free to contact me directly or provide my contact information to anyone who might need it. (413)883-7014.
Floor Installation or Replacement
pro avatar
Jay L.

Jul 27, 2025

Hired on Thumbtack

William was able to come to the house, provide an estimate, and with the help of his son Bill, get the job done completed all within a 2 week timeframe. The install itself was a single day project and was done with extremely high quality and efficiency. We are extremely pleased with the project and the value it will bring to our home.

Details: Laminate • 100 - 250 sq ft • I have already purchased the materials • Home

62 Stedman St. Chicopee, MA 01013's reply
I am very glad that you are pleased with the project that my team did at your house Jay. I appreciate the review. Thank you for posting the pictures. The job really made a difference in your space. Feel free to contact me directly if I can be of any further assistance. (413)883-7014.
Floor Installation or Replacement
pro avatar
Pat O.

Jun 10, 2025

Hired on Thumbtack

William was wonderful to work with on my flooring project. In addition to doing a fantastic job, he was polite, professional and patient. He was extremely patient, as I had to keep rescheduling and he was always pleasant. I would recommend William to everyone!

Details: Laminate • 501 - 750 sq ft • Vinyl or linoleum • I will purchase the materials • Home

62 Stedman St. Chicopee, MA 01013's reply
Thank you for the review and recommendation Pat. I know things come up for all of us and having to re-schedule is part of it. Don't even worry about it. We made it work and that is what matters. It was a pleasure working with you. If I can be of further assistance with another project, don't hesitate to contact me directly (413)883-7014
Floor Installation or Replacement
pro avatar
Michael C.

4 weeks ago

Hired on Thumbtack

With in a short time I was able to speak to the owner Bill. I did hire him to remove and Install new backsplash. What a great job he did just think I would have missed the best ! Bill came thru was on time went straight to work from start to finish Bill was right on. Not only did he come true with what he said but went beyond my EXPECTATION ., So yes I might of rush into judgement at first, I just felt like I was getting short change. I like to take back my first response and say DON"T MISS HIRING THE BEST AND HAVE THIS GUY DO THAT SPECIAL JOB YOU WANT DONE AND HAVE IT DONE BY ONE OF THE BEST> this is what I first stated "I WAITE FOR HIS RESPONSE, which was "TAKE PICTURES SEND it to me ! QUESTION ON TILE ? THEN TRUE RESPONSE SORRY ! NOT INTERESTED I JUST THINK MAYBE JOB was TO SMALL ? WOULDN'T YOU THINK AT LEASE STOP IN AND LOOK IT OVER THEN GIVE YOUR RESPONSE ? JUST LIKE TO HAVE HAD IN PERSON response"

Details: Kitchen • Backsplash • 25 - 50 sq ft • Wood • Porcelain • No, but I will buy the tiles myself

Tile Installation and Replacement
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William Bergeron

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