Innovation Electric

Holbrook, MA

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About this pro

How does your business stand out?

Because we are a family owned and operated business we have a certain care for the client that gets overlooked by larger shops. We treat every customer with the utmost respect whether the project is large or small.

What do you enjoy about the work you do?

We like the feeling we get when we see a restaurant that we had just built from the ground up open its doors for the first time. Or a homeowner hit the switch to all of there new lighting from a new home or remodel. People are amazed by our technology and design that we bring to the table.

Location

Holbrook, MA 02343

Years in business

22

Number of employees

8

Times hired on Thumbtack

23

Reviews

18 Reviews
  • Thumbtack Customer Jul 7, 2017
    Your customer service/receptionist needs to be more knowledgeable and not make decisions for the owner. They also need to improve on their communication skills. I am the customer, I am the one giving you money, do not act like you are doing me a favor.
  • Nicole T. May 17, 2017
    Lighting Installation
    Verified Review
    Great experience working with Mark. He not only did a nice job installing an outlet and some wiring for overhead lights, but he assisted us in making some decisions on lighting fixtures that would be best for the room. We look forward to working with Mark again in the future.
  • Tony L. Jan 23, 2017
    Lighting Installation
    Verified Review
    Great job!
    Mark at Innovation Electric was great to work with and quick to respond. He completed the job quickly and even cleaned up after.
  • Sarah P. Oct 17, 2016
    Electrical and Wiring Repair
    Verified Review
    Went above and beyond
    My experience with Innovation Electric was excellent. My company needed a small job done ASAP and he was very accommodating, offering to come within 48 hours! He worked quickly and effectively, and gave me updates during the process. Would definitely recommend to others and use him again.
  • Nick L. Sep 16, 2016
    Circuit Breaker Panel or Fuse Box Installation
    Verified Review
    Mark at Innovation was a life saver. I came to him after having hired another electrician who left me hanging, after starting the project. Not only was Mark helpful in identifying ways to reuse some of the previous electrician's work, he wasn't spiteful he didn't get the job on the first go-around. Mark finished the job in under a week for a very reasonable price, I would hire Innovation Electric again in a heartbeat.
  • Pierre A. Jul 28, 2016
    Electrical and Wiring Repair
    Verified Review
  • Kelley T. May 31, 2016
    Electrical and Wiring Repair
    Verified Review
    Mark and his team were timely and professional. It was a pleasure to work with him and we'll definitely be hiring Mark again in the future.
  • Paul S. May 27, 2016
    Lighting Installation
    Verified Review
    We hired Mark and innovation electric to place track lighting, fixtures, a few floor/wall outlets, switches, and to inspect and check all the electrical in our retail space. Mark is a great guy who is very knowledgable on everything electric and helped us through the whole process. He walked us through recommended layout and gave us great resources to look into for fixtures. All of our lighting works and looks great. The only negative comment is that it seems that there were many different projects going on at the same time as ours, and our project was not alway priority. That being said, he worked with us the best he could on timing to get everything done on time. Overall, the quality of work was clean and efficient and will definitely look to innovation for other electrical work.
    Mark A. May 27, 2016

    Paul, Thanks for the kind words and we are glad the store came out great and you guys are happy with all of it. We never want any client to feel that they were not as important as everyone else. We apologize if you may have felt that way. We are working with dozens of clients every week to hit all of the deadlines and it does get crazy at times.Our shop is busy all the time but we never take on work that we cant handle for our customers. From what I understood Mark and his crew finished everything on the project a week before the store was scheduled to open, helped you guys pick out all of the track lighting and the order and also was able to get the inspector out there to sign off on everything on short notice to ensure you guys could acquire an occupancy concern. Please feel free to contact me with any concerns or future work you may need. We value each and every customer and we are extremely grateful for you business. We are glad you guys are happy with how all of the lighting came out. Julie Basler Office Manager Innovation Electric 7818851133

  • Jeanette E. Jan 26, 2016
    Wiring Installation
    Verified Review
    Mark responded quickly to my request to two instances where I needed work. It was done very professionally at what I feel is a fair price. I would highly recommend him.
  • Nancy C. Jul 23, 2015
    Lighting Installation
    Verified Review
    We had a great experience with Mark from Innovation Electric. He was thorough, professional and personable. We highly recommend!
  • Javier R. Jun 9, 2015
    Fixtures
    Verified Review
    detail oriented professional, very experienced.
  • Reynaldo B. Jun 4, 2015
    Switch and Outlet Repair
    Verified Review
    Easy to talk very polite and work fast....
  • Phillip P. Apr 16, 2015
    Electrical and Wiring Repair
    Verified Review
    They were fair and very professional.
  • Zach G. Mar 17, 2015
    Fixtures
    Verified Review
    Mark is willing to work with you. He is extremely knowledgeable, prepared and provides first class service. He worked with us on a short timeline and went above and beyond our expectations.
  • Steven M. Mar 11, 2015
    I have had innovation electric in several times for several projects they installed parking lot lights and installed a couple of ceiling lights and a couple outlets and another time to make repairs to an old light fixture that was over 40 years old and unlikely replaceable all the work so far has been at the church I work at in Avon innovation was unbelievably fast in there response to my needs and dealt with all my needs in a professional manner I would highly recommend them to any one asking who I use in a heart beat I have a couple electrical projects at my own home installing a new 200 amp service as well as getting power out to a garage on my property and plan on having Mr. Anastasio to do out to do it that's how happy I have been with the quality of work I have seen him do
  • Wendy H. Mar 10, 2015
    Innovation Electric has always exceeded my expectations with regard to workmanship, professionalism, and fair pricing. Mark is accessible, available and a pleasant to work with. I highly recommend Mark and his company.
  • Sacha A. Mar 5, 2015
    We have a real estate office and any electrical issue we have ever had, Innovation Electric has always been there right away when we needed them. Their work is fantastic, efficient, reasonably priced, and they always left the place the same as when the job started. I highly recommend Innovation Electric as they are reliable, knowledgeable, and a pleasure to do business with.
  • Ned ( Trustee) L. Aug 25, 2014
    Mark was extremely attentive and resposive with the updating of the circuit breaker panels in the common areas of our Jamaica Plain condo complex. He went the extra mile and helped us resolve a complex situation.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
All of our pricing is broken down by each job without leaving the client wondering where all the costs are.
What education and/or training do you have that relates to your work?
We are constantly taking code updates and new product seminars throughout the year to keep up with our line of work.
How did you get started doing this type of work?
Our family has been in the construction and electrical business for over a hundred years combined its just something we have always taken pride in.
What types of customers have you worked with?
Remodels both residential and commercial. Retail work, churches and hospitals. All phases of new construction and lighting design. Fire alarm systems and life safety.
Describe a recent project you are fond of. How long did it take?
We were happy to work with Chef Bobby Flay of the Food Network on the opening of his first restaurant here in Massachusetts.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure the contractor you pick has all the proper credentials and checks out. Make sure they are licensed and insured.
What questions should customers think through before talking to professionals about their project?
It takes a lot of effort to get licensed and perfect this trade. Electricians have more schooling than plumbers, carpenters and HVAC techs combined.