FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My client should know that my pricing is beyond fair I give my clients parts at basically cost. I also charge a fair price on my labor considering the prices the larger companies are charging. I always give my installs/services a 110% effort in making sure everything is to their liking before I leave their house.
- What is your typical process for working with a new customer?
My typical process for working with a new customer is I set up a date to come out and take a look at the house while speaking on locations of the units. This would ofcourse be for installations now for service I will come out and take a look at the equipment and figure out why is it not working properly. I will go through the options with my clients due to different budgets and needs, I always try to accomadate to everyone needs as everyone of my client is valuable.
- What education and/or training do you have that relates to your work?
I went to the Greater Lawrence Technical School and got my HVAC certification. During this 900 hour course I was able to obtain my Osha 10 as well as my EPA 608.