FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent and itemized, so you’ll know exactly where your investment is going. We don’t surprise clients with hidden fees. Every estimate includes labor, project management, cleanup, and dumpster service when needed. We also offer flexible payment options and work with you to match your budget with the best possible materials.
- What is your typical process for working with a new customer?
We start with a free onsite consultation where we listen to your goals and take precise measurements. Then we prepare a detailed written estimate and timeline, so you know what to expect at every step. Once approved, we manage permits and inspections, provide regular updates with photos, and keep the site clean daily. Our process ends with a final walkthrough and a 1-year written warranty for peace of mind.
- What education and/or training do you have that relates to your work?
Our team is licensed and insured in Massachusetts, with years of hands-on experience in residential construction and remodeling. We stay up to date with Massachusetts Building Code (780 CMR) requirements, local inspection standards, and the latest installation techniques for kitchens, bathrooms, decks, and basements. This combination of licensing, training, and field experience ensures that every project is done safely and up to code.