8. Ortega Brothers remodeling & painting
- 16 years in business
- 40 hires on Thumbtack
"I hired Ortega Brothers to paint the interior of an investment single family home and refinish the flooring. Daniel, the main (and only) person I ever spoke to was pleasant to deal with and accommodating when actually answering the phone.
It all started out well, until 90% of the job was completed. After that, the final punch list was deemed "done" several times when in fact it was not, while during the final hand holding session we were charged several extras for trivial stuff. And, for bonus points, after receiving the final check, we were left with a huge pile of trash bags from the contractor's flooring guys that have not been picked up until today.
Oh, and just be aware that the only person you will ever talk to is a person driving a sedan, subcontracting everything to other crews. The "I don't have my truck" or "My guys will do it" excuses will be repeated perpetually.
I really wanted to leave them a positive review, but the whole experience ended up leaving a bitter taste in my mouth. Avoid them or do not release the entire payment until 100% of the job is complete."