Haul Away Junk Removal
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
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William and his crew helped demo and clean out my condo (including old carpet, kitchen cabinets, appliances and more). He was professional, friendly, great communication, punctual and reasonably priced. I am very pleased with his work and the job turned out great! I would not hesitate hiring him for future jobs/recommending him for junk removal needs.Oct 4, 2020VerifiedHaul Away Junk Removal's reply
Thank you for the kind words Charu! We look forward to seeing what the finished product looks like! Congratulations!
The work was done extremely professionally. Would recommend their service without any reservations. Would definitely use them for next project.Sep 11, 2020VerifiedHaul Away Junk Removal's reply
Thank you Vivek! We greatly appreciate you choosing us for your removal service. We hope you are enjoying your freed up space!
Had an old eight drawer dresser with attached mirror that was taking up space, Haul Away Junk Removal responded quickly and got that eyesore out of my apartment. So much space now, thanks Haul Away!Sep 5, 2020Haul Away Junk Removal's reply
Thank you Julia! We appreciate your kind words!
Got in contact with Haul Away about removing a hot tub , Job was completed the following Saturday! Quick, Clean and professional!Sep 15, 2020Haul Away Junk Removal's reply
Thank you Jeff!
We had a lot of construction debris. Not only did they remove it quickly and efficiently, but they made sure we were pleased with the result before they left. We found them personable and professional. Highly recommend.Sep 8, 2020Haul Away Junk Removal's reply
Thank you for your kind words Robin, it was a pleasure and we appreciate your business!
- What should the customer know about your pricing (e.g., discounts, fees)?We offer various price points. Our single item pick ups start at $110, a full truck is typically $400 (excluding concrete or heavy metals), half truck is $250, and three quarter truck is $350. We will charge an additional fee if the items are located on second or third stories in homes, crawl spaces, attics etc. If there is demolition/deconstructing involved we also charge a fee for that as well. On average, a dump fee in Massachusetts costs approximately $165 , and as a business we also have operating costs from insurance, fuel, maintenance, etc. We do everything we can to keep our customers satisfied while keeping the cost as low as we possibly can.
- What is your typical process for working with a new customer?Customers reach out to us in many ways. Whether we are contacted via phone from a Google search, text messaged from an ad or yard sign, or messaged through our website/applications we're on, the process is typically the same. We strive to respond immediately when notified of a potential customer. We will often reach out and have a brief introduction and hear what it is the customer is looking for to have removed. We then request them to text or email us a photo(s) from a few different angles of the items to be removed so we can provide a more accurate estimate of cost. Once we have seen the items, we then confirm an available date and time that works with the customers scheduling. We are fast, friendly, and will get the job done on time!
- What education and/or training do you have that relates to your work?We have experience in moving furniture in and out of homes aside from just doing junk removal. Being aware of our surroundings and not to damage walls, doors, or the furniture being removed. We also have a great relationship with our transfer station and local landscaping companies to help broaden the workload we are able to provide.