Haul Away Junk Removal

Credentials

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?
  We offer various price points. Our single item pick ups start at $110, a full truck is typically $400 (excluding concrete or heavy metals), half truck is $250, and three quarter truck is $350. We will charge an additional fee if the items are located on second or third stories in homes, crawl spaces, attics etc. If there is demolition/deconstructing involved we also charge a fee for that as well. On average, a dump fee in Massachusetts costs approximately $165 , and as a business we also have operating costs from insurance, fuel, maintenance, etc. We do everything we can to keep our customers satisfied while keeping the cost as low as we possibly can.
• What is your typical process for working with a new customer?
  Customers reach out to us in many ways. Whether we are contacted via phone from a Google search, text messaged from an ad or yard sign, or messaged through our website/applications we're on, the process is typically the same. We strive to respond immediately when notified of a potential customer. We will often reach out and have a brief introduction and hear what it is the customer is looking for to have removed. We then request them to text or email us a photo(s) from a few different angles of the items to be removed so we can provide a more accurate estimate of cost. Once we have seen the items, we then confirm an available date and time that works with the customers scheduling. We are fast, friendly, and will get the job done on time!
• What education and/or training do you have that relates to your work?
  We have experience in moving furniture in and out of homes aside from just doing junk removal. Being aware of our surroundings and not to damage walls, doors, or the furniture being removed. We also have a great relationship with our transfer station and local landscaping companies to help broaden the workload we are able to provide.