FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At HBOX, we build custom mobile apps, web apps, and websites tailored specifically to your business. While complexity dictates the final investment, our pricing scales with complexity and timeline: Starting Point: Custom solutions begin at $5,000. Average Investment: Most projects settle between $12,000 and $20,000. How you pay: We use a transparent, milestone-based payment system. This "pay-as-you-go" model ensures you only pay for completed work. With every milestone, you get: The full source code and files Professional code audit reports Detailed technical documentation Our Guarantee: We offer unlimited revisions to ensure your custom software is perfect. From your initial consult to the final hand-off, you'll receive itemized proposals and phased options (including long-term maintenance) to ensure total confidence in your ROI.
- What is your typical process for working with a new customer?
Our Process A structured, collaborative approach focused on real results: Discovery & Consultation (1–5 days) Free consultation to understand your goals, users, and priorities. We gather assets and define the project scope. Proposal & Agreement (1–3 days) Clear proposal with scope, timeline, milestones, and pricing. Contract and deposit to begin. Design (1–3 weeks+) Wireframes to high-fidelity designs with feedback loops. Interactive prototypes where needed. Development (2–12+ weeks) Agile build with continuous QA, regular updates, and staging access for review. Testing & Launch (1–3 weeks) Full testing across devices, performance optimization, security checks, and deployment. Post-Launch Support Ongoing maintenance, analytics tracking, and continuous improvements to scale your product.
- What education and/or training do you have that relates to your work?
Our strength comes from combining formal education with real-world experience. Our team includes professionals with backgrounds in Computer Science, HCI, Graphic Design, and Business. Many hold industry certifications such as Google UX Design, AWS/Azure, and Scrum/Product credentials. We invest heavily in continuous learning through workshops, certifications, and hands-on training in areas like AI, modern frameworks, and accessibility.