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Fantastic Cleaning Services, Inc.

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Projects and media
Projects and media
About
We use only the products instructed by the client to make sure you know exactly what is being used in your home or office For us cleaning is not only a service, but it is a art of satisfying our client offering the best service.
Overview

Hired 2 times

7 employees

19 years in business

Business hours

This pro hasn't listed their business hours.

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Services offered
Cleaning method

Steam cleaning

Dry cleaning

Property type

Apartment / condo

One-story house

Two-story house

Multi-unit building

Reviews

Customers rated this pro highly for punctuality, and responsiveness.

3.0

1 review

5

0%

4

0%

3

100%

2

0%

1

0%


pro avatar
Mary L.

Sep 11, 2017

Hired on Thumbtack

we moved almost all of the furniture out of our master bedroom but there were still a few pieces in place which were moved around for the cleaning process. Sadly, some stains were left on the carpet from a chest of drawers, that I will now have to deal with. I do think Fantastic Cleaning should have put some kind of barrier under the feet of the chest of drawers to prevent new stain which bled onto the wet carpet. Considering the challenge of cleaning our wall to wall carpet in our master bedroom, which hadn't been addressed in several years, I didn't expect miracles, but I do think more care should have been taken. I purposely opted to hire a local rug cleaning service rather than a national franchise, ie. Stanley Steamer, that I have used in the past and found less than satisfactory. Not sure I will hire Fantastic Cleaning again----- not overly impressed. Maybe I will take a chance on somebody new in the future and hope for the best.
Fantastic Cleaning Services, Inc.'s reply
mary we tried our best with your carpet as we know its been some yrs that it was not cleaned and if we had known that the furniture that was left in place was going to bleed into the carpet i assure you we would have created a barrier. we never received a phone call reguarding any of this and when i called twice on the same day as the cleaning was done i never heard back from you. i am sorry that you were not satisfied with our work. but it would have been more helpful to both of us if you had called our company directly so we could have dealt with your concerns. But in all fairness we were not even aware of any problems or concerns. please feel free to call us back as i have tried several times to contact you to no avail.
Carpet Cleaning
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