BLACK LADDER GROUP

Top Pro

Free on-site estimate

Select a service

Zip code

Roof size

New roof type

Insurance coverage

Responds in about 3 hours

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Introduction

We are a family owned business committed to giving you peace of mind that reliable professionals are handling your projects. Delivering the best roofing, skylight, and gutter services.

Overview

Current Top Pro

Hired 33 times

Serves North Billerica, MA

Background checked

5 employees

10 years in business

Business hours

Sun6:00 am - 8:00 pmMon6:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Specialties

New roof type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

47 reviews

5

100%

4

0%

3

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2

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1

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Read reviews that mention:

Josie B.

May 10, 2025

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Hired on Thumbtack

Carlos responded fast to my request and was able to come the next day. He assessed the problem and was able to provide me with a temporary solution to prevent the rain water from coming inside the house and damaging the ceiling further; as it was supposed to rain all weekend. Carlos also gave us a fair price for the temporary solution; until we can work together to repair/replace the roof. Thank you Carlos for your help and assistance with my problem.

Details: Full roof replacement • Roof is leaking or has water damage • Roof is cracked or damaged • One story • As recommended by the professional • Maybe, insurance claim pending • Home

Roof Installation or Replacement

Helen S.

Jan 19, 2025

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Hired on Thumbtack

Details: Full roof replacement • Roof lifespan is over • Remodeling or building new property • One story • 1,000 - 2,000 sq ft • 20 - 30 years old • Asphalt shingles • Home

Roof Installation or Replacement

Meaghan N.

Dec 3, 2022

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Hired on Thumbtack

Details: Full roof replacement • Roof lifespan is over • Two stories • 500 - 1,000 sq ft • 20 - 30 years old • Asphalt shingles • Home

Roof Installation or Replacement

Past Customer

Oct 16, 2023

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From Google

I had a positive experience with my roof replacement from Black Ladder Group. They used the newest technologies in materials and were able to discover, repair and replace rotted sections during the installation process. I had both a tile and rubber roof replaced as well as new skylights installed.

BLACK LADDER GROUP's reply

John, thank you for sharing your positive experience with Black Ladder Group. We're thrilled to hear that your roof replacement, which included both tile and rubber roofs along with new skylights, met your expectations. Our commitment to using the latest roofing technologies and materials, as well as addressing rotted sections during the installation process, ensures the longevity and performance of your roof. Your satisfaction is our priority. Should you have any further questions or require assistance, please feel free to reach out to us. We look forward to continuing to serve your roofing needs.

Leon Z.

Sep 22, 2023

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Hired on Thumbtack

I want to express my gratitude to this company and Lucas for their exceptional service in fixing our roof leak. From the moment we contacted them, their team was prompt, professional, and efficient. The technicians arrived on time, assessed the issue, and completed the repair with precision. Not only did they resolve the problem swiftly, but they also took the time to discover and fix other problems they found on our roof.

Details: Shingles or tiles need to be repaired or replaced • Two-story building • 0 - 10 years old • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Credentials

Background Check

Luccas Ferreira

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We can assure you that our services and products offer advantages you won’t find in a lower-cost alternative. Let’s work together to make sure you get a quality product that best meets your needs. We do offer discounts for first responders, veterans, teachers and for referrals.
What is your typical process for working with a new customer?
Our process is simple and hassle-free. 1. Schedule an assessment 2. Meet with you to discuss the project 3. Provide you with a FREE estimate 4. Work with your schedule to get the project done 5. Make sure you are satisfied
What education and/or training do you have that relates to your work?
Our team is composed of several roofing, general contractor, and architectural professionals that are willing to work with your needs.