FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each project is unique, each site is unique, each client is unique. We tailor our fees to fit each project and each client. Once we understand the full scope of your project, we will work with you to explain our fees in detail, so you are comfortable and confident in the professional services we provide.
- What is your typical process for working with a new customer?
Here is an outline of the process: 1. INTRODUCTORY MEETING: We meet with our clients in person to discuss the project. If it is new construction, we tour the site. If it is a renovation/addition project, we tour the house or commercial building; 2. "WISH LIST"/GOALS: We discuss our client's "Wish List"/Goals for the project, to ensure our design reflects and compliments their life and lifestyle, and meets their exact requirements; 3. AGREEMENT: we draw-up a written Proposal/Agreement for the project, identifying all of our services, along with the milestones and sequences for the process, fully outlined, for the client's approval; 4. WORK: Once an Agreement is in place, we begin work! Our process is inclusive and collaborative. We exchange ideas back and forth, constantly vetting and searching for exactly the right solution for YOU. We don't keep stock plans "in a drawer." Everything we design is custom-fit for our clients, their budgets, their timelines, and their sites.
- What education and/or training do you have that relates to your work?
Our Principal, Ernest V. DeMaio III, received his MA license to practice Architecture in 1990 - more than 30 years ago. Having worked on hundreds of projects of all types and scales, we have developed a massive body of knowledge and experience in the world of design and construction, both residential and commercial, at all scales. Additionally, continuing education is required by the State of Massachusetts in order to maintain Professional Licensure. We have maintained a clean license and spotless professional record for 30 years. Continuing Ed is also required by the US Green Building Council in order to maintain our LEED AP ("green") design status. Continuing education is not only a requirement but an essential ingredient to ensure quality designs and performance.