Nordic Comfort llc

Top Pro

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Zip code

Type of heating system

Total square footage of property

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Responds in about 25 min

Introduction: I strive for a 5 star service experience. I provide upfront pricing with no sales tactics. Quality, knowledgeable repairs at a fair price. 22 years in the service field. I service/repair all residential heating and air conditioning equipment. licensed oil technician certified fujitsu repair technician

Overview

Current Top Pro

Hired 543 times

Serves Northborough, MA

Background checked

1 employee

2 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

Featured Projects

23 photos

Specialties

Type of heating system

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

295 reviews

5

99%

4

1%

3

0%

2

0%

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Read reviews that mention:

Ryan B.

4 weeks ago

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Hired on Thumbtack

Richard showed up on time to clean my older oil boiler and did the job in the time that he said he would. Very knowledgeable well spoken fellow who didn’t seem to mind my 100 questions and taught me a thing or two about my system and some future central air plans. Will certainly use again and definitely recommend to anyone!

Details: Boiler • Routine maintenance • Basement • Two-story building • House

Heating System Repair or Maintenance

Noreen E.

1 month ago

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Hired on Thumbtack

Richard was responsive, punctual and very professional, a rarity these days. He diagnosed our heating problem and was upfront on pricing and what needed to be done. He came back and got the job done, we couldn’t be happier. It was very pleasant experience. I definitely recommend Richard!

Details: Furnace • No heat • Basement • Two-story building • House

Heating System Repair or Maintenance

Brian P.

Mar 14, 2024

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Hired on Thumbtack

Richard installed my Central A/C into my house today. I got 3 quotes and all the companies tried to upsell me different things I didn’t want or need. He is honest and I would have given him 6 Stars if I could.

Details: Boiler • System keeps cycling • Not enough heat • Routine maintenance • Basement • Single-level building • House

Nordic Comfort llc's reply

Thank you so much for the review. I strive for 5 star service for my customers.

Heating System Repair or Maintenance

Weiwei G.

Mar 12, 2024

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Hired on Thumbtack

I recently had an issue with my heat not working, and I reached out to Richard for assistance. From the start, Richard was incredibly prompt with communication, which I greatly appreciated. He efficiently diagnosed the problem and promptly ordered the necessary parts to repair the fan. Additionally, Richard was proactive in scheduling a follow-up appointment to complete the repairs. Throughout the process, there were some challenges, but Richard handled them with professionalism and expertise. His methodical approach to troubleshooting and problem-solving was evident, and he demonstrated a deep understanding of HVAC systems. Despite the obstacles, Richard remained focused on finding a solution and ensuring that my heating system was functioning optimally. Not only did Richard provide exceptional service, but his price was also reasonable. I have full confidence that he will be my go-to guy for any future HVAC issues.

Details: Furnace • Basement • Two-story building • House

Nordic Comfort llc's reply

Thank you so much for the review. I strive for 5 star service for my customers.

Heating System Repair or Maintenance

Christina L.

Mar 11, 2024

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Hired on Thumbtack

Thank you for helping when my furnace was not working I had it installed in December 2023 & the person that installed it was & still is ignoring my messages so I really appreciate you coming by as soon as you did to fix. Will use NordicComfort from now on if I have any issues

Details: Replacement • Central heating or cooling • House

Nordic Comfort llc's reply

Thank you so much for the review. I strive for 5 star service for my customers.

Thermostat Installation or Repair

Credentials

Background Check

Richard Fiander

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
$75 service call fee w/diagnostic upfront pricing on repairs $150 maintenance/tune ups $175 for oil
What is your typical process for working with a new customer?
Introduction of myself and company Talk about concerning issues Come up with repair / replacement options Provide 5 star service and create a great relationship
What education and/or training do you have that relates to your work?
18 months technical schooling 22 years in the field 19 years as senior service tech Oil license, refrigeration license and EPA Fujitsu and Mitsubishi certified

Nordic Comfort llc

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