I can not say enough positive things about Melanie Hill. I was impressed when she first replied to my email and even more once I spoke to her on the phone. My situation was not an easy one for I left my escort cards till the last minute. She was more than willing to work with me and accommodated my needs. She was very professional and quite friendly. I requested a special pen color and she worked her magic. She is easy to get a hold of through email and phone, she responds promptly unlike other calligraphy businesses I had contacted. From her first email response I knew I wanted to work with Melanie and I am so glad I did. She is fantastic!