About this pro
11 years in business
19 hires on Thumbtack
Very professional yet very personal ♡May 18, 2017Verified
Olivia is excellent!!! She walks my dog, Chloe, 2-3 times a week. She always comes within the selected time window, takes Chloe on great little adventures with other pups, ensures she has fresh water or food when they return and sends a great journal with pictures of the day! I Highly recommend Muddy Paws. I had tried other dog walkers in the past and none have offered the level of service that Muddy Paws provides. They are always willing to go above and beyond to ensure your pup is happy and healthy.Apr 21, 2017Verified
Muddy Paws are the definition of professional and caring. They walk our pug 5x week and have been great. Highly recommended!Sep 1, 2015Verified
Jena and Sarah are amazing. They both came to our home to introduce themselves, meet our family, and learn about our puppy. They have been so wonderful about communicating with us, and really gave us peace of mind about this process.Jan 9, 2015Verified
So far, we've been really impressed with Muddy Paws! This has been a delightful e per once from the onset. Jena responded to our initial inquiry within a couple hours of posting. It was a Friday, and we were somewhat desperate to set up dog walking services for Monday. Jena was so accommodating! She organized for one of the managers in our area, a primary dog walker, and a secondary/backup dog walker to do a meet and greet on Saturday afternoon with the intention of commencing services the following Monday. All 3 of them came to our house on Saturday afternoon to meet our newly adopted puppy and review her routine, our wishes for how everything would come together, etc. So far, we're a week into it and couldn't be happier! Our walker is great with our pup, and consistently shares detailed notes after each walk - sometimes pictures, too! She's even kind enough to bring in packages/mail for us - above and beyond! We can tell our puppy enjoys her time with her, and the quick relief breaks twice a day have been great for helping us with house training her since we both work in the city.Oct 29, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Yes, our pricing is listed the Muddy Paws website
- What is your typical process for working with a new customer?We ask that new clients create an online account with us via our website. We ask extensive information so that we can best care for your dogs and/or cats. We will follow up with emails, calls, etc to make sure all of the information is communicated, set up a meet and greet so that you can meet your primary and back up walker, and start services! It's super easy and yet very extensive.
- What education and/or training do you have that relates to your work?Years of professional experience and many years of hands-on dog behavior experience.