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Baystate Mechanical

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About
We're Massachusetts tech-savvy, owner-operated plumbing & heating pros—delivering fast emergency response, crystal-clear digital quotes, real-time updates via text/app, and honest advice on efficient upgrades like heat pumps and tankless systems. No franchise hassles, no surprise fees—just clean, reliable work from locals who use modern tools to save you time and money.
Overview

Serves Worcester, MA

Background checked

License verified

2 employees

2 years in business

Business hours

SunClosedMon8:00 am - 4:00 pm

Payment methods

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Credentials

License verified

Plumber – Journeyman

License state: MA

Background checked

Passed by Alexander John Toohey on Jan 28, 2026.

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Services offered
Project type
Disposal type

Continuous feed (common)

Batch feed

Reviews
Exceptional 5.0

7 reviews

5

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4

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pro avatar
Past Customer

4 weeks ago

From Google

When my boiler started leaking water all over the basement, I called Baystate Mechanical. I spoke with Rick, who walked me through emergency triage. He arrived as scheduled, was professional, and had the expertise and tools required to fix my problem. All work was explained, along with options I had to mitigate future predicaments, and ways to improve efficiencies. I had Baystate Mechanical Replace the boiler and install a WaterCop system - among other work, and couldn't be happier with their services and pricing. If I need any other plumbing services, they're the one I'm going to call!
Baystate Mechanical's reply
Hey Mike, thank you so much for the amazing review and for trusting us with your boiler emergency! We're thrilled Rick could get there on time, walk you through the triage, and handle the full replacement plus the WaterCop install smoothly. Hearing that you're happy with the work, explanations, options for future prevention, and our pricing means a lot—it's exactly what we aim for every day. We'd love to be your go-to for any plumbing or heating needs down the road. Stay warm and dry!
pro avatar
Past Customer

1 month ago

From Google

Baystate Mechanical's reply
pro avatar
Past Customer

4 weeks ago

From Google

Called Baystate Mechanical for some issues with our heating system. A.J. and Rick were both quick to respond and answer our questions and were able to repair the problem in a timely manner and a fair price.
Baystate Mechanical's reply
Thanks so much, Michelle! We're thrilled we could get your heat back on quickly and safely. Appreciate you taking the time to share—hope we can help again if needed!
pro avatar
Past Customer

1 month ago

From Google

This was my first time using Baystate Mechanical , and they exceeded all expectations. After returning home from the holiday to a non-working water heater, I contacted them and immediately scheduled me for same-day service.Owner AJ showed up, assessed the problem right away, and had everything up and running in no time. Outstanding service from start to finish! The price for the work was also very reasonable. I highly recommend Baystate Mechanical for all your plumbing needs.
Baystate Mechanical's reply
Thank you so much for the fantastic review and for giving Baystate Mechanical a shot during your holiday water heater emergency! I'm thrilled we could schedule same-day service, get everything assessed and back up and running quickly, and keep the pricing reasonable. Hearing that we exceeded expectations from start to finish means the world—it's what we strive for with every job. We'd love to be your go-to for any future plumbing or heating needs. Happy holidays and stay comfortable!
pro avatar
Past Customer

2 weeks ago

From Google

Rick is the best HVAC person i have ever worked with and i have been a landlord for over 25 years! He is knowledgeable, courteous and always very fair.
Baystate Mechanical's reply
"Thank you so much for the incredible review and for your kind words about Rick! Coming from a landlord with over 25 years of experience, hearing that he's the best HVAC person you've worked with means the world to us. We're thrilled he could deliver knowledgeable, courteous, and always fair service—it's what we train everyone on at Baystate Mechanical. We appreciate you sharing this and would love to help with any future plumbing or heating needs for your properties. Thanks again!