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Current Top Pro
Hired 99 times
5 years in business
Currently a Top Pro
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Jan - Jun
Jul - Dec
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It's something about a clean fresh smelling home through this pandemic of COVID 19 and spring cleaning is the way to go. They practiced the 6ft distancing. The team showed up and got straight to work. I've had cleaning teams before but this is the best I've ever had. My husband and I work long hours. I work for a medical center. I needed hospital clean and I got it. I will most definitely be a long term customer. It feels good to support a small business that takes pride in their work with such professionalism and a smile. Thank you so much. A+++++Mar 29, 2020Verified
The team arrived in the window and did an awesome job. Some of the things they had to clean were rough but they did their best and it turned out well. I would definitely recommend and use them again.Mar 19, 2020Verified
Martha was awesome! She texts when she is on her way, arrives on time, extremely professional and thorough job cleaning my apartment. Highly recommend!!Mar 21, 2020Verified
I’ve had three different cleaners at this apartment since moving here (including the move-in cleaning provided by the apartment owner’s cleaner), and Martha hands down was the best cleaner out of all of them by a landslide. She seriously put the rest of the cleaners to shame. My husband and I marveled at the shower, because we didn’t even know it could ever even look that clean! On top of being professional and doing an amazing job, she was really friendly. I highly recommend her, and she will be the first person I look to the next time I need my place truly cleaned.Dec 22, 2019Verified
I needed cleaners on short notice and they did a thorough, wonderful jobFeb 25, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We are offering very competitive pricing for deep, standard and moves in/out cleaning services. Usually we recommend, for the first time, a deep cleaning that will be with a 10% discount ONLY if the customer agree to be part of our wonderful maintenance plan that could be weekly, bi-weekly or monthly. Overall, our pricing is 15-25% under the average competition. Note that for deep cleaning services the oven and fridge are included at not extra charge. For carpet cleaning, we recommend bonnet and extraction for the first time with a 10% discount ONLY if the customer will be in our regular plan for house cleaning in where the carpet spot cleaning will be added in the scope of work as a plus in each service for our customers to keep their carpet cleaned.
- What is your typical process for working with a new customer?We like to proceed with a walkthrough to see the conditions of the house, meeting the customer to determinate a scope of work, clarify the services that we are offering and estimating a fair price is a plus for us and works convenient for our customers. The service might be done right away after the meeting or it might be scheduled as is convenient for the customer.
- What education and/or training do you have that relates to your work?25 Years experience working for luxury hotels, prestigious restaurants and well known office buildings until I became the owner of First Call Enterprises Corporation dba/ Perfect Touch Janitorial Services. I've worked in the industry of cleaning and restoration during the mentioned time above, then I can assure that I have the enough experience/training/skills to deliver a great job with extra attention to details and customer satisfaction. It will be a pleasure to do my best for you.