FAQs
- What education and/or training do you have that relates to your work?
As an IT specialist, I need to have my finger on the pulse of several industries simultaneously. For example, I need to stay current on Microsoft operating systems and their security updates; Mac OSX compatibility issues and upgrades; new hardware compatibility problems; recent high profile viruses and their vectors. For web development, Google and Bing make regular changes to their search algorithm, which can immediately impact compliance standards for websites and business listings. Not to mention regular changes to iOS and Android. Continued education is massively important in an area this dynamic.
- How did you get started doing this type of work?
I love solving puzzles, applying methodical thought to problems, and seeing the wave of relief on a client's face when you've restored their device to proper functioning. I also love helping client's small businesses succeed by seizing new areas of opportunity, such as building a better web presence, local search, and low cost, targeted advertising. It just feels nice to help people succeed and to succeed in turn. In a highly connected, modern society, web and tech services is the best way to do that.
- What types of customers have you worked with?
Virus removals, tune up, and simple hardware repairs and upgrades are the most common computer service. Web audits, which help clients understand how they might improve their visibility online, are my most common web service. A good audit is a safe and no-risk segue into getting more out of web web-based foot traffic.