FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on how much space your items take up in the back of our truck or trailer. That way you only pay for the portion you actually use. At the same time we understand that everyone’s situation is different. We’re here to support our community so if you have a budget, you’re trying to stay within just let us know. We’re willing to work with you within reason to find a fair price that helps you get the job done without adding stress. Your comfort and trust means a lot to us and we are here to make the process as easy as possible.
- What is your typical process for working with a new customer?
Once you become a new customer, we keep everything simple and stress-free. You can send us a photo or a quick video of the items you want removed and we will send back a fast estimate based on what you show us. From there we help you schedule a date and time that works for you. Before your appointment we will send reminders and an ETA so you know exactly when we’re on the way, then we show up, get the job done, and clear your space with no hassle at all. It’s really that simple.
- How did you get started doing this type of work?
We started this business in a really simple way just helping out family and friends who needed scrap, metal or old junk hauled away. One favor turned into another and before we knew it, people were reaching out because they trusted us to take care of their home the same way we take care of our own that’s how clear it junk solutions was born from helping the people close to us and wanting to bring the same honest down to earth service to our whole community.