FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Upfront & Transparent Rates. Pricing is based on volume (how much space your items take up in our truck). No Hidden Fees You’ll never be surprised by extra charges. The price we quote is the price you pay—unless additional items are added on-site.
- What is your typical process for working with a new customer?
Curbside Pickup Discount: Save if your items are placed at the curb or in the driveway. Senior & Military Discounts: Available with ID. Multiple Full Load Discount: Get a reduced rate if you book more than one full truckload.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in junk removal, property cleanouts, and hauling. We've handled everything from small residential jobs to large-scale commercial cleanups. All team members are trained in: Safe lifting and loading techniques, Proper use of tools and hauling equipment, and working in cluttered, hazardous, or confined spaces. Also, Eco-friendly practices, including recycling, donation, and hazardous item handling