The Word Masseuse
The Word Masseuse

The Word Masseuse

Offers remote services
Offers remote services
estimated cost

Responds in about 24 min

Introduction: New to Thumbtack, but not a writing newbie!! ;) With over 20 years of copywriting, copyediting, proofreading, and content creation/management experience, I will work with you until you have a product with which you are proud. If you are just about ready to submit that important paper, but want someone to take a final look at it, let me be your second set of eyes. If you need a total rewrite, I will be your editor and improve your document flow to more accurately express your intent. If you‘re at a loss for ideas and stuck at the outline stage, I will be your writing partner. I have turned segmented, poorly written words into eloquent, coherent documents that have landed dream jobs, received perfect scores and successfully obtained funding. Copyediting and rewriting for flow are my specialties! In addition to private sector resume services, if you are looking to transition into a government job, let me turn your current resume into the perfect government resume— let’s respond to a specific position together! I have a 100% success rate in getting clients to the interview stage for a government position when moving out of the private sector. I can’t wait to do that for you! For small businesses and entrepreneurs, I can take care of all of your writing/communications needs. Need a letter/memo, newsletter or email blast created, give me the content requirements and let me take it from there! Need someone to respond to email inquiries on your behalf, I will provide email management and craft professional responses in a timely manner. Need Excel spreadsheet and/or PowerPoint presentation assistance? With over two decades of experience with these Microsoft programs, I will quickly deliver your projects. One-time, as-needed and ongoing administrative support services available.

Hired 5 times

Serves Rockville, MD

Background checked

1 employee

22 years in business

Payment methods

PayPal, Square cash app, Venmo, Zelle

Social media

Facebook, Instagram, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Disinfect surfaces touched during the job

Featured Projects

2 photos


Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

6 reviews


pro avatar
Madelyn Y.
Feb 15, 2022

Hired on Thumbtack

Hired on Thumbtack

Can’t say enough positive about my experience with Mia. Out of the gate she had the loveliest disposition and is a pleasure to deal with. She quickly understood what I needed, her turnaround was faster than our timetable. Has a keen eye and great sensibility for making a document better. Started with one project, subsequently gave her two more and will continue to use her for my projects going forward. Five stars all the way.

Details: Business • Administrative assistant • Calendar management • Filing and organization • 8 weeks or more • Remotely (phone or internet)

The Word Masseuse's reply
Thank you for the beautiful review, Madelyn! I have very much enjoyed working with you over the last few weeks and hope to receive a project from you again soon to continue our amazing relationship. Working with you is very easy and I truly enjoy your projects!
Administrative Support
pro avatar
Kara R.
Feb 10, 2022

Hired on Thumbtack

Hired on Thumbtack

I had so much stress having to think about a resume but this was simple easy and so painless! Would def use her again if needed

Details: Outdated resume • Healthcare • Mid-level (3 - 8 yrs experience) • Cover letter • Remotely (phone or internet)

The Word Masseuse's reply
It was amazing working with you to produce your perfect resume. I am going to miss our quick text chats. I wish you all of the success with graduate school and beyond!!
Resume Writing
pro avatar
Arielle L.
Jan 19, 2022
We worked with Mai from The Word Masseuse to do some copyediting for our website language and social media presence in late 2020. We could not be happier with her edits to our content for both! She listened to our desires and took what we had to another level to more adequately express our services. A major plus was that she was personable and friendly in addition to being extremely responsive (SUPER responsive, answering messages at 2AM... much appreciated)! Previous to the 2020 work, Mai wrote a successful small grant proposal for us in 2018, so we thoroughly trust her skills. We will need some copyediting in the near future and will most definitely be contacting The Word Masseuse very soon!
The Word Masseuse's reply
Thank you for the nice review, Arielle! I recall that 2AM message— I like to be steps ahead (smile)! I’m looking forward to working with your organization again in the near future. Be well!
pro avatar
LaVerne F.
Jan 16, 2022
I needed a proposal edited urgently and was referred to Mai of The Word Masseuse by a friend. Mai amazingly took my original content, making it eloquent yet precise. She ended up having to rewrite a section, but it was clear that she enjoyed writing, although my original request was for editing only. I was, of course, super happy she was willing to rewrite. Furthermore, Mai was determined to work with my proposal until it was perfect, almost as though it were her own. I highly recommend The Word Masseuse for your writing and editing needs. LaVerne
The Word Masseuse's reply
Hello LaVerne! Thanks very much for the lovely review. I had fun with this project, so absolutely my pleasure!
pro avatar
James E.
Feb 18, 2022

Hired on Thumbtack

Hired on Thumbtack

Very responsive and honest but will always tell you the truth

Details: Writing • Editing • Proofreading • Academic papers and journals • Fewer than 2,000 words • A single project • At the pro’s location

The Word Masseuse's reply
James, I never did any work for you due to your constant changing of your needs. I politely told you that I could no longer do your work, in fact. I am unsure why you gave me a review at all and especially a review of 4 stars. As you can see, I have been doing 5 star work. I wish you the best with you assignment, but please have Thumbtack remove your review. Thank you.
Writing and Editing Services
Background Check

Mai Norman


  • What should the customer know about your pricing (e.g., discounts, fees)?

    I am offering a 25% off discount for all customers booking service through January 31st!

  • What is your typical process for working with a new customer?

    A customer with a new project will receive a complimentary 15-30 min phone consultation with unlimited phone/web meeting consultation throughout project, as necessary.

  • What education and/or training do you have that relates to your work?

    I have 20+ of experience in writing, copyediting, proofreading, content development and management, including communications experience for the federal government.

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