Metro Appliance Services

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Introduction

Our number one mission is to serve our customers! We know that a malfunctioning appliance can be stressful and inconvenient at best. When these times come, we're here to help. We provide professional and competitively priced appliance repair services from well-trained and ethical technicians. So we stand by our work with a warranty on parts and labor. If you continue to have issues with your appliance after we fix it, you won't have to track us down. We'll be keeping in touch with you! We also offer discounts for seniors and military service.

Overview

Hired 13 times

Background checked

1 employee

5 years in business

Business hours

SunClosedMonClosed

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Google Pay.

Specialties

Appliance type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

11 reviews

5

100%

4

0%

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Read reviews that mention:

NASEERA B.

Jun 29, 2023

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Hired on Thumbtack

Great experience. He is very knowledgeable and professional and very detailed in his work. He also took the time to teach me about my dryer which I am appreciative of. Will hire again for other handyman or repair work.

Details: Washer or dryer • Whirlpool • Residential

Appliance Repair or Maintenance

Adaure E.

Jun 13, 2023

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Hired on Thumbtack

I had a great experience with Frank. He responded to my request in a timely manner and was very knowledgeable about my appliances. He did a wonderful job.

Details: Washer or dryer • Whirlpool • Residential

Appliance Repair or Maintenance

Rosita G.

May 26, 2023

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Hired on Thumbtack

I got a quick response from metro appliance for my dryer issue. He was able to take me the same day which I was grateful for. He accessed the issue and found the problem. Able to get my dryer back up and is working.

Details: Washer or dryer • LG • Residential

Metro Appliance Services's reply

Thank you for the great review Rosita. It was a pleasure working with you and your mom! Hopefully, all stays well and you're not inconvenienced by your dryer again.

Appliance Repair or Maintenance

Ashley P.

Apr 14, 2023

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Hired on Thumbtack

Details: Washer or dryer • GE • Residential

Metro Appliance Services's reply

Appliance Repair or Maintenance

Debra W.

Jul 8, 2023

·

Hired on Thumbtack

The overall experience was outstanding. The Repairman was very professional and knowledgeable. He checked my dryer, replaced the bad part in a timely manner.

Details: Washer or dryer • Maytag • Residential

Appliance Repair or Maintenance

Credentials

Background Check

Foman Robinson Iii

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We use The Appliance Blue Book's recommended pricing as a guide. We're usually 10 - 25% less. We offer senior and military discounts, and a warranty on parts and labor.
What is your typical process for working with a new customer?
From start to finish, you will be fully informed of the repair process. Our trained staff will intake the customer's information, the appliance information and schedule a day and time for the appointment.
What education and/or training do you have that relates to your work?
All staff is fully trained in their respective roles. Continual education is key to providing the best possible experience for both the customer and the technician. From manufacturer's product training to technical online education, we are about this life!