FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
### Pricing Guidelines 1. **Labor Costs**: - Our minimum labor rate is **$55 per hour** for each worker. 2. **Material Delivery Charges**: - If materials are required for your project, a **delivery fee of 20%** of the total material cost will be applied. 3. **Estimates**: - We provide **free estimates** for all potential projects. ### Additional Information - We are open to discussing various pricing options depending on the specifics of the job. For projects that require a more detailed assessment, we will execute an accurate estimate to ensure transparency and clarity in pricing.
- What is your typical process for working with a new customer?
**1. Initial Consultation:** We begin by meeting with our customers during an estimate or consultation. This is an opportunity to discuss the project's needs, expectations, and any specific requirements our customers may have. We believe that understanding our customers' vision is crucial for a successful project. **2. Proposal/Contract:** After our initial meeting, we provide a detailed proposal or contract. This document outlines the specifics of the project, including timelines, deliverables, and our process for completing the work. By clearly defining expectations, we ensure that our customers are fully informed and aligned with our approach. **3. Project Execution:** Once the proposal is accepted, we initiate the project. Our team is committed to seeing the project through from start to finish, adhering to the timeline and details specified in the proposal. We maintain open communication throughout the process to keep our customers updated and address any questions or concerns that may arise.
- What education and/or training do you have that relates to your work?
Brandon has had a fascinating journey in the construction and masonry field! Starting as an apprentice at 14 allowed him to develop a strong foundation in the craft. His experience with stone masonry, combined with his time spent learning from a contractor, provided him with a diverse skill set that blends artistry with practical construction techniques. By 2014, when he decided to start his own business, he must have felt confident in his abilities and ready to take on new challenges.