FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
MT Cleaning's fee is $35 per hour per person that we send. We have a crew of four and a crew of three.
- What is your typical process for working with a new customer?
Once the customer reaches out (either through email, phone, or Thumbtack), our office manager, Courtney, schedules an estimate with the new potential client. Setting up an estimate is important; the customer gets more information on our company, we get to take a look at the space and get a better idea of the customer's needs, and can provide a more accurate quote for the time/cost of the cleaning. From there it's all up to you!
- What types of customers have you worked with?
As a business we've worked with several different types of customers; We clean everything from 800sqft apartments in the city to 3000sqft country homes. While we're mostly focused on residential work, we do have a few commercial accounts that we service weekly/bi-weekly. Some customers are set up on recurring schedules, and some just want once a year deep cleanings. We like diversity here at MT Cleaning!