We needed a last minute deep cleaning of our beach house we rent out for the summer. Mike at Casco Bay Cleaners was very responsive, and quoted us a very reasonable rate for a next day booking.
The team on the ground however thought we had booked a regular house cleaning, not a full deep clean. I reached out to Mike and he immediately apologized for the miscommunication and worked with us on a resolution within minutes. Mistakes happen, and that's the kind of company I want to hire - a company that will admit their error, and then make it right.
Plus, cleaners Mado and Fausta really did a great job, and were kind and friendly to boot. I would definitely recommend them!