Sandison Plumbing Heating Cooling Electrical

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Introduction

SANDISON is one of the few family owned and operated turn-key solutions for your home and business. That's right, our family will be taking care of yours. We cover it all. From pipes to power, heating to cooling, we're always there when you need us most. We want to keep you as a client for a long time to come, so we offer custom maintenance plans with discounted pricing. You'll be with us for life. We are fully licensed experts, we take the guess out of the work.

Overview

Serves Auburn Hills, MI

Background checked

8 employees

19 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Reviews

Very good 4.6

71 reviews

5

89%

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3%

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8%

Read reviews that mention:

Past Customer

3 weeks ago

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From Google

Our sanitary sewer line was blocked, which we discovered on Mother's Day when sewage backed up in our basement bathroom area. Sandison answered our call but already had 6 other emergency calls to deal with that day. When Sean came in to help us the next day, he decided it would be best to proceed with a hydro Jetter to clean out the sewer line in order to protect the items in our home. As he did not have the Jetter with him, he returned the next day with another crew. Sean created a protective path through the house made of plastic from floor to ceiling that looked like a tunnel. Then his supervisor Jim, with Brian, the Jetter operator, and Justin came in to jet the pipe clean. A video of the clean pipe showed some residue, so they jetted the pipe again. Every one of them were polite, efficient and extremely knowledgeable, and answered all of the questions we had about the process, and how to prevent any further issues. We would recommend their service to everyone! We are even having them return to help us with our sump pumps. They are the best!While Jim S was with us for the sanitary sewer issue, he noticed a minor issue may exist with our main sump pump, and when tested, the water powered backup pump did not work at all. He returned 2 days later to fix the main pump, and to install a new water powered backup pump. The timing of this intervention and correction was amazing, because there was a severe rain/thunderstorm that hit our area that night and we lost power for over 12 hours. During that time the backup pump engaged a number of times to remove water from the sump pit. Without this new pump, we would have had a flooded basement to deal with! We are so grateful for everything Sandison did for us in the period of 5 days!After Jim finished with the pumps, he voluntarily labelled every lever on all of our equipment so we would be able to quickly determine what lever we would need to engage if we had any issue - for example, whole house water tap, water tank gas line, etc. This was above and beyond what he was here for, but it was clear he is very interested in helping his clients understand the equipment and how to deal with the equipment properly and effectively. Our experiences with Sandison have been nothing but positive!

Sandison Plumbing Heating Cooling Electrical's reply

Past Customer

Mar 4, 2025

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From Google

Sandison Plumbing Heating Cooling Electrical's reply

Past Customer

Apr 11, 2025

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From Google

Sandison Plumbing Heating Cooling Electrical's reply

Past Customer

Mar 18, 2025

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From Google

Sandison Plumbing is extremely knowledgeable about everything they cover. I had to have my tankless water heater serviced and Jim walked me through the entire process. They have very fair pricing for the amount of expertise they bring to the table. Will definitely use them for all future plumbing, heating and electrical.

Sandison Plumbing Heating Cooling Electrical's reply

We appreciate your feedback and your business. Please let us know if there is anything else we can assist you with. Kind Regards, Team Service Dept.

Past Customer

Feb 25, 2025

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From Google

James took the time to explain everything in detail, explained the whole process, including what my insurance carrier should be providing. Lifelong customer, great team and no worries.

Sandison Plumbing Heating Cooling Electrical's reply

We sincerely appreciate your kind words. We strive to provide excellent service, understanding the customer perspective from our own experiences, and aim to offer the service we ourselves would appreciate. Thank you, From our entire team!

Credentials

Background Check

James Sandison

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
No Service fees for normal business hours. We make it easy with in house financing
What is your typical process for working with a new customer?
You will receive a digital estimate and can view it via email or on your phone
What education and/or training do you have that relates to your work?
We are fully licensed and insured. Additionally we also have a mechanical engineer degree.

Sandison Plumbing Heating Cooling Electrical

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