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About
SANDISON is one of the few family owned and operated turn-key solutions for your home and business. That's right, our family will be taking care of yours. We cover it all. From pipes to power, heating to cooling, we're always there when you need us most. We want to keep you as a client for a long time to come, so we offer custom maintenance plans with discounted pricing. You'll be with us for life. We are fully licensed experts, we take the guess out of the work.
Overview
Hired 8 times
Background checked
License verified
18 employees
20 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Credentials
License verified
Plumbing Contractor
License state: MI
Background checked
Passed by James Sandison on May 19, 2025.
Services offered
Project type
Garbage disposal replacement
Garbage disposal installation
Disposal type
Continuous feed (common)
Batch feed
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and punctuality.
Very good 4.6
79 reviews
5
87%
4
3%
3
0%
2
0%
1
10%
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Read reviews that mention:
Mya B.
May 3, 2026
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Hired on Thumbtack
Jim was absolutely amazing. He came out for a service call after we discovered water leaking from our second-floor laundry area, and he immediately brought calm to a very stressful situation. He arrived promptly, quickly identified the issue, and clearly explained what was happening and what the next steps should be.
He was kind, knowledgeable, professional, and genuinely reassuring — exactly the kind of person you hope shows up when something goes wrong in your home. I truly appreciated his help and would highly recommend him.
Details: Leaking or burst pipes or appliances • Laundry room • Washing machine • Townhouse
Emergency Plumbing
Detroit A.
Nov 6, 2025
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Hired on Thumbtack
I had a great experience working with this company. I had a great experience working with them. They take great pride in their work.
Details: Boiler • No heat • Not enough heat • Garage • Two-story building • House
Heating System Repair or Maintenance
Jacqueline B.
Sep 24, 2025
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Hired on Thumbtack
Wow! James and his staff impressed us with his professionalism and ability to see the problem and address it with a plan. I feel we are in more than capable hands.
Details: One or more entire rooms • Other plumbing installation or replacement • House
Plumbing Pipe Installation or Replacement
Maria N.
Aug 9, 2025
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Hired on Thumbtack
Sandison Plumbing responded quickly to my inquiry with a reasonable quote to replace my water heater. They had a convenient appointment time the next day and were punctual. The work was completed in a professional manner. I highly recommend this company.
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like the pro to buy the water heater • House
Water Heater Installation or Replacement
Chris R.
May 14, 2025
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From Google
Our sanitary sewer line was blocked, which we discovered on Mother's Day when sewage backed up in our basement bathroom area. Sandison answered our call but already had 6 other emergency calls to deal with that day. When Sean came in to help us the next day, he decided it would be best to proceed with a hydro Jetter to clean out the sewer line in order to protect the items in our home. As he did not have the Jetter with him, he returned the next day with another crew. Sean created a protective path through the house made of plastic from floor to ceiling that looked like a tunnel. Then his supervisor Jim, with Brian, the Jetter operator, and Justin came in to jet the pipe clean. A video of the clean pipe showed some residue, so they jetted the pipe again. Every one of them were polite, efficient and extremely knowledgeable, and answered all of the questions we had about the process, and how to prevent any further issues. We would recommend their service to everyone! We are even having them return to help us with our sump pumps. They are the best!While Jim S was with us for the sanitary sewer issue, he noticed a minor issue may exist with our main sump pump, and when tested, the water powered backup pump did not work at all. He returned 2 days later to fix the main pump, and to install a new water powered backup pump. The timing of this intervention and correction was amazing, because there was a severe rain/thunderstorm that hit our area that night and we lost power for over 12 hours. During that time the backup pump engaged a number of times to remove water from the sump pit. Without this new pump, we would have had a flooded basement to deal with! We are so grateful for everything Sandison did for us in the period of 5 days!After Jim finished with the pumps, he voluntarily labelled every lever on all of our equipment so we would be able to quickly determine what lever we would need to engage if we had any issue - for example, whole house water tap, water tank gas line, etc. This was above and beyond what he was here for, but it was clear he is very interested in helping his clients understand the equipment and how to deal with the equipment properly and effectively. Our experiences with Sandison have been nothing but positive!
