SERVPRO of Greater Pontiac / Southfield
Photos and Videos
12 photos and 2 videos
Mold Inspection and Removal
So far, the experience has been good. Found water damage in our lower bathroom and was concerned about mold. They came out to do a test in a timely banner and have been very professional.Feb 18, 2020Verified
Have never had someone come over quite so quickly and remedy a flooding/ water leakage problem quite so fast! They have the top of the line equipment, and trained professional employees that really make the experience seamless from start to finish. Will be recommending them to my friends and family in the future.Nov 15, 2019Review from GoogleSERVPRO of Greater Pontiac / Southfield's reply
Thank you so much for the feedback and for allowing us to help you with your property!
Servpro of Greater Pontiac provided water extraction, mold removal and reconstruction services at our house after a flood during vacation. Jason promptly responded and was very professional throughout the entire process. All workers were courteous and professional.Jun 21, 2016
Our home in Troy was flooded during the recent storm. Servpro people came out quick and were very knowledgeable about what needed to be done and how to work with my insurance policy. Everything is cleaned up now and ready to be put back. Very satisfied!Mar 5, 2018Review from Google
I had a pipe break in my home. Servpro was fast to come out and was incredibly professionalFeb 23, 2018Review from Google
- What should the customer know about your pricing (e.g., discounts, fees)?If you're filing an insurance claim, our pricing is pre-approved through hundreds of insurance companies. we can communicate with your insurer and take care of everything for you in a way that makes you, and the insurance people, happy. If you're hiring us direct, we can give you discounted pricing - and even financing if needed - to make the experience as easy and stress-free as possible.
- What is your typical process for working with a new customer?For emergency work, we are available 24 hours a day. We can send professional technicians out fast to help stabilize your property and minimize further damage. After that, we are experts at restoring both your physical structure and the personal property. We will communicate with you every step of the way, making sure you understand what is needed and what we are doing to deliver great service and fulfill your needs.
- What types of customers have you worked with?We have worked with all types of customers and properties - residential, commercial, industrial, governmental, schools, hospitals and more. Having experienced staff on your project will help you understand the process, what is happening, and what the challenges are before they happen. We believe that a well-informed customer is a happy customer! By educating and informing you, we will minimize any surprises and make restoring your property as worry- and stress- free as possible.