Level Up Improvement

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New roof type

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About

At Level Up Improvement, our focus is quality and customer satisfaction. Why Choose Level Up Improvement? At Level Up Improvement, we pride ourselves on being Select Certified Roofers with CertainTeed—an elite status achieved by less than 1% of roofers nationwide. This certification means we offer full factory-backed warranties, ensuring top-quality workmanship and peace of mind for our customers. With over 20 years of experience in the remodeling industry, our expertise spans roofing, siding, windows, insulation, and restoration. Our commitment to excellent customer service has earned us 5-star ratings across the board. As a local, family-owned business, we are large enough to serve all your needs but small enough to provide personalized, caring service. Choose Level Up Improvement for your next project and experience the difference of working with true professionals dedicated to exceeding your expectations.

Overview

Hired 18 times

Background checked

License verified

15 employees

3 years in business

Business hours

SunClosedMon9:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Credentials

License verified

Residential Builder – Company

License state: MI

Background checked

Passed by Brandon Parsons on Mar 23, 2023.

Services offered

Work needed

Full roof replacement

Doesn’t offer: Partial roof replacement, Roof installation - new construction

Building height

Single-level

Two-story

Three-story

New roof type

Asphalt shingles

Doesn’t offer: Metal, Clay or concrete tile, Wood shingles or shakes, Slate

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

116 reviews

5

99%

4

0%

3

0%

2

0%

1

1%

Read reviews that mention:

Roberta S.

3 weeks ago

•

From Google

I'm highly satisfied with the insulation installment. Also I was treated with total respect by Alvin, Brandon and Miguel. Level Up Improvement is an honest, professional business who has years of experience.

Level Up Improvement's reply

Thank you so much for your 5-star review! We’re thrilled to hear how satisfied you are with your insulation project. Proper insulation makes a huge difference in comfort and efficiency, so it means a lot to know you’re happy with the results. We’re especially glad Alvin, Brandon, and Miguel made such a positive impression. Treating our customers with respect and professionalism is a core part of who we are at Level Up Improvement, and we’ll be sure to share your kind words with them. Thank you again for trusting us with your home. If you ever need anything in the future, we’re always here to help!

Hussein M.

Jan 19, 2026

•

From Google

Alvin came out to inspect my roof after it was damaged, and I honestly cant say enough good things about him. Not only did he give me a very fair and competitive price, but he went above and beyond in a way you rarely see anymore.Out of the kindness of his heart, he provided free services that werent required at all. He spent over an hour on my roof, temporarily fixing both my gutter and roof just to make sure everything was safe and protected.Ive been in construction for 17 years, and I can confidently say Ive never met someone like Alvin. His work ethic, integrity, and genuine care for people truly set him apart. If youre looking for an honest, skilled roofer who actually cares, Alvin is that guy.

Level Up Improvement's reply

Thank you so much for taking the time to leave this incredible review. We truly appreciate your kind words and trust. Alvin takes a lot of pride in his work, and hearing feedback like this means a great deal to our entire team. Making sure homeowners feel safe, informed, and taken care of is always the priority. Going the extra mile isn’t something we see as “extra,” it’s simply how we believe the job should be done. Coming from someone with 17 years of construction experience, your words carry even more weight, and we’re honored by your confidence in Alvin and our company. Thank you again for the opportunity to help, and please don’t hesitate to reach out if you ever need anything in the future. — Level Up Improvement

THADDEUS N.

Dec 19, 2025

•

From Google

Hey I never had any work done but I just met this guy and he's awesome he supported to my college tour so I can further my education he's a role model for his community and also a great father we really appreciate his support that we received today he's an awesome man I sure would request his service if I need it anything fixed or installed on my home or business

Level Up Improvement's reply

Thank you so much for taking the time to write a review, Thaddeus

Melissa W.

Oct 21, 2025

•

From Google

Level Up Improvement is one of the best contractors I've had the pleasure of working with. Alvin from sales was truly one of the most sincere salesman I've ever met. He is a gem. Co-Owner Brandon made my projects seamless. From his expertise, dedication to customer satisfaction, and workmanship, I couldn't ask for better.The roofing crew was awesome. Hardworking, professional and excellently trained. They were truly a pleasure. Igor, who installed my gutters, was a true craftsman and took tremendous pride in his work.I give Level Up Improvement the strongest recommendation and will also be using their services in the future for my chimney and siding projects. They put my mind at ease and make the task of remodeling/repair effortless. Thank you!

Level Up Improvement's reply

Thank you so much for your amazing 5-star review! We’re thrilled to hear about your positive experience working with our team here at Level Up Improvement. Alvin and Brandon will be so happy to know their dedication and care made your roofing and gutter installation projects seamless. We take great pride in providing Milford homeowners with top-quality craftsmanship, professionalism, and service that makes every project stress-free. We’re grateful for your trust and can’t wait to help with your upcoming chimney and siding projects. Thank you again for choosing Level Up Improvement — your local roofing and remodeling experts in Milford, MI! — The Level Up Improvement Team

Md M.

Sep 13, 2024

•

Hired on Thumbtack

Details: Home • Two-story building • Mostly steep with some flat areas • 2,000 - 3,000 sq ft • Damage (storm, vegetation, etc...)

Roof Inspection

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We strive to keep our prices competitive. Unlike large companies, we don't have massive advertising budgets, franchise fees, etc. We can offer better pricing, and far better service than our larger competitors.
What is your typical process for working with a new customer?
First, we schedule the initial consultation/inspection. Then, we make an assessment and provide recommendations. We provide a no-pressure free estimate on any recommended repairs. After this, we schedule the work to be done, and once it's complete, we do a final inspection.
What education and/or training do you have that relates to your work?
We are certified mold inspectors/remediators with MICRO, and a certified home inspector with InterNACHI. Level Up's owner, Brandon, is also a Journeymen Carpenter and licensed builder in Michigan, with over 20 years experience in residential remodeling.

Level Up Improvement

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